Federal Health Tech Trainer & Adoption Specialist

RockITdata; United States; Remote; USD 65,000 - 105,000; Full time

Job summary

rockITdata is seeking a Trainer / Adoption Specialist to support a major federal healthcare modernization initiative. You will deliver instructor-led and virtual training, provide go-live support, and serve as a trusted resource throughout implementation, collaborating with Training Lead, OC/M, PMO, and VA stakeholders.

This role emphasizes user readiness, adoption, and a positive customer experience. The ideal candidate holds a related bachelor’s degree and 3+ years in technical training, with

Qualifications

• Three years of experience delivering technical or software training.
• Experience facilitating instructor-led, virtual, or blended learning environments.
• Strong presentation, communication, interpersonal, and customer service skills.
• Experience supporting enterprise software implementations or healthcare technology deployments is preferred.
• Familiarity with adult learning principles and change management concepts is preferred.

Responsibilities

• Deliver instructor-led, virtual, and hands-on training sessions.
• Provide end-user support during deployments, go-live activities, and stabilization periods.
• Reinforce training curricula, job aids, and user guides developed by the instructional design team.
• Coach end users on system functionality, workflows, and best practices to improve adoption.
• Monitor user readiness and gather feedback to identify training needs.
• Collaborate with Change Management, Communications, and Deployment teams for a consistent experience.
• Support train-the-trainer sessions and assist local training efforts.
• Document training activities, attendance, user feedback, and adoption metrics.
• Identify opportunities to improve training delivery and engagement.
• Serve as a trusted point of contact for end users during implementation.

Skills

Technical training

Software training

User support

Organizational adoption

Instructor-led training

Communication

Change management

Stakeholder engagement

Education

Bachelor's degree in related field

Job description

rockITdata is seeking a Trainer / Adoption Specialist to support a major federal healthcare modernization initiative. You will deliver instructor-led and virtual training, provide go-live support, and serve as a trusted resource throughout implementation, collaborating with Training Lead, OC/M, PMO, and VA stakeholders.

This role emphasizes user readiness, adoption, and a positive customer experience. The ideal candidate holds a related bachelor’s degree and 3+ years in technical training, with