Federal Health Process Improvement Lead: Digital Workflows

Artemis ARC; United States; On-site; USD 110,000 - 165,000; Full time

Job summary

Artemis ARC seeks a Functional and Process Improvement Lead to support VA VHA SCPO initiatives. The role conducts current-state assessments, maps workflows, and develops sustainable improvements that align operations with mission goals.

The candidate collaborates with program leads and stakeholders, builds centralized SharePoint workspaces, and creates dashboards using Power Platform to enhance data quality and decision making.

Qualifications

• Bachelor's degree in Business, Public Administration, Public Health, Healthcare Administration, or related field.
• 4+ years of experience supporting process improvement, business process reengineering, operations management, or program analysis.
• Experience conducting functional assessments, process/workflow mapping, current versus future state analyses, and developing improvement recommendations, templates, tools, and standard work in support of continuous quality improvement
• Proficiency in Microsoft Office Suite, SharePoint, and Power Platform applications
• Strong analytical, organizational, and communication skills, with the ability to work independently and across a wide variety of technical and non-technical teams
• Experience supporting VA/VHA and/or other federal health agencies
• Experience analyzing and redesigning administrative, business, and operations management processes to increase efficiency and standardization, leveraging SharePoint, Power Automate, and Power BI to develop automated workflows, digital trackers, and performance dashboards
• Experience developing centralized SharePoint workspaces and knowledge repositories, standardizing practices and promoting best practices across teams
• Lean Six Sigma Green/Black Belt or other project or change management certification strongly preferred

Responsibilities

• Conduct functional assessments of current-state processes and workflows to identify opportunities and gaps.
• Facilitate process mapping, discovery sessions, and develop actionable recommendations to improve efficiency.
• Develop process documentation, SOPs, templates, and standard work for continuous quality improvement across SCPO programs.
• Leverage SharePoint and Power Platform (Power Automate, Power Apps, Power BI) to design digital trackers, automated workflows, and dashboards.
• Prepare briefings and program artifacts to communicate findings to Government leadership.

Skills

Process mapping

Data analysis

Power Platform

SharePoint

Lean Six Sigma

Communication

Project management

Education

Bachelor's degree

Tools

Power Automate

Power Apps

Power BI

Microsoft Office

SharePoint

Job description

Artemis ARC seeks a Functional and Process Improvement Lead to support VA VHA SCPO initiatives. The role conducts current-state assessments, maps workflows, and develops sustainable improvements that align operations with mission goals.

The candidate collaborates with program leads and stakeholders, builds centralized SharePoint workspaces, and creates dashboards using Power Platform to enhance data quality and decision making.