Federal Creative Copywriter - Emails, Scripts & Campaigns

Accenture Federal Services; Illinois; On-site; USD 70,000 - 110,000; Full time

Job summary

Accenture Federal Services in the United States is seeking a writer to craft clear, strategic copy for government-focused campaigns across email and phone channels. You will collaborate with strategists, designers and tech teams to ensure alignment with client briefs and brand voice.

You will develop guided scripts and training materials for call center agents, conduct creative QA, and incorporate client and legal feedback to meet objectives.

Qualifications

• Craft clear, compelling copy that resonates with target audiences.
• Develop scripts and training materials for call center agents.

Responsibilities

• Craft clear, compelling and strategic copy that resonates with the target audiences
• Brings proactive innovation and creativity to email and scripted phone channels
• Ensures alignment with campaign brief and client direction in partnership with strategists, visual designer and tech team
• Develop guided scripts and training materials for call center agents with guidance from strategy and change management teams
• Work with strategists to develop creative tests for email copy and agent scripts, integrating lessons learned in the future campaigns
• Incorporate feedback from client and legal reviews to ensure final approved assets
• Maintain and evolve voice and tone according to brand guide
• Conduct creative QA to ensure that creative assets meet objectives and brand standards
• Must provide a writing sample

Skills

Copywriting

Written communication

Job description

Accenture Federal Services in the United States is seeking a writer to craft clear, strategic copy for government-focused campaigns across email and phone channels. You will collaborate with strategists, designers and tech teams to ensure alignment with client briefs and brand voice.

You will develop guided scripts and training materials for call center agents, conduct creative QA, and incorporate client and legal feedback to meet objectives.