Federal Content Designer - Shape journeys & compliant UX

Accenture-Federal-Services-2; Washington (District of Columbia); Hybrid; USD 90,000 - 174,000; Full time

Job summary

Accenture Federal Services is seeking a Content Designer to shape a federal client’s website by developing and executing a robust content strategy for digital products. You will collaborate with writers, designers, researchers, product managers and engineers to produce clear, audience-focused content and roadmaps that meet mission goals and policy standards.

You will apply your SEO, GEO, AEO and user experience expertise to inform strategy, support testing, and refine the user journey while

Qualifications

• Bachelor’s degree in marketing, digital marketing, communications, or related field, or equivalent experience.
• 5+ years of experience as a content strategist or content marketer.
• 5+ years crafting content for digital products or services in consulting, in-house, or agency environments
• Exceptional writing, editing, and storytelling skills with a focus on creating topical authority.
• Proficiency in content management systems (CMS) and SEO (site structure, schema markup) with knowledge of how AI models retrieve information
• Proven track record reducing confusion, form errors, and abandonment through structured microcopy, guidance patterns, and progressive disclosure
• Strong understanding of digital marketing channels and best practices
• Experience partnering closely with product, legal, compliance, and engineering to ensure content accuracy and implementation integrity
• Ability to communicate design intent and tradeoffs clearly to diverse stakeholders, including non-design audiences
• Provide a writing sample

Responsibilities

• Your will have a demonstrated ability to design clear, action-oriented, and plain-language content for complex digital workflows, involving sensitive or transactional data.
• You will identify areas for improvement and create detailed roadmaps for refreshing digital products, ensuring they align with both user needs and organizational objectives.
• Your role will also involve gathering requirements, facilitating client discussions, and conducting content reviews to drive the success of programmatic improvements.
• In this position, you will leverage your expertise in SEO, GEO, AEO, and user experience inform your strategy and recommendations. You will support user testing efforts, using insights gained to validate proposed changes and enhance the overall user journey.
• Collaboration is key, as you will work closely with interaction and service designers, providing guidance on content strategy while supporting the implementation of visual and structural updates.
• Familiarity with accessibility standards, inclusive language practices, and compliance-driven content constraints will be highly beneficial in ensuring the ongoing success and sustainability of the site’s products.

Skills

Content strategy

SEO

CMS

Editing

Writing sample

Education

Bachelor’s degree in Marketing or Communications

Tools

Schema markup

AI model awareness

Job description

Accenture Federal Services is seeking a Content Designer to shape a federal client’s website by developing and executing a robust content strategy for digital products. You will collaborate with writers, designers, researchers, product managers and engineers to produce clear, audience-focused content and roadmaps that meet mission goals and policy standards.

You will apply your SEO, GEO, AEO and user experience expertise to inform strategy, support testing, and refine the user journey while