Federal Associate Consultant - Salesforce (Rocket Center, WV)

IBM; Los Angeles (CA); On-site; USD 120,000 - 160,000; Full time

Job summary

IBM’s Federal team is hiring a Federal Associate Consultant - Salesforce to help government clients select, implement, and support packaged solutions such as Salesforce, SAP, Oracle, Workday, or SharePoint. You will work across government clients to deliver secure, mission-critical technology solutions and contribute to multiple projects.

The role emphasizes growth through certifications, digital badges, and structured learning, with mentors and a strong professional community.

Qualifications

• Strong analytical capabilities using data and insights.
• Ability to translate client needs into actionable solutions.
• Experience collaborating with diverse teams and stakeholders.
• Willingness to travel up to 100% for client engagements.

Responsibilities

• Assist clients in selection, implementation, and support of packaged solutions (e.g., Salesforce, SAP, Oracle).
• Deliver business value through growth mindset and client-focused solutions.
• Lead or support workshops, meetings, and stakeholder interviews.
• Develop process maps to understand As-Is and To-Be scenarios.
• Apply IBM Design Thinking to solve client challenges.

Skills

Analytical skills

Client needs understanding

Cross-functional collaboration

Travel readiness

Tools

Salesforce

SAP

Oracle

Job description

Come forge the future like an IBMer

Ready to think boldly, work with some of the world's most recognized brands, and kick-start your career? Welcome to the IBM's Associate Program for university hires.

Introduction

Come forge the future like an IBMer

Ready to think boldly, work with some of the world's most recognized brands, and kick-start your career? Welcome to the IBM's Associate Program for university hires. From day one, you'll collaborate with global clients and contribute to projects that help organizations solve their toughest challenges across digital transformation, cloud strategy, AI adoption, and process redesign - working alongside a global cohort of diverse, ambitious peers. As an Associate, you'll have access to industry-recognized certifications, digital badges, and a minimum of 40 hours of structured learning per year on IBM's AI-driven learning platform - supported by coaches, mentors, and thriving professional communities across practices. IBM's culture of internal mobility means you'll have the freedom to explore new technologies, industries, and career paths as your interests evolve. Bring your curiosity. Grow your skills. Build what's next - like an IBMer.

About The Team

In this role, you will join IBM's US Federal team to deliver secure, mission-critical technology solutions for government agencies. You'll work with federal, state, and local clients while developing specialized expertise in government compliance and security standards. This role offers unique career growth in a high-demand sector where your contributions directly impact public services and government missions.

Your Role And Responsibilities

As a Federal Associate Consultant - Salesforce (Rocket Center, WV), you will help to assist clients in the selection, implementation, and production support of application packaged solutions, such as SAP, Oracle, Salesforce, Microsoft Dynamics, Workday, or SharePoint solution suite, to meet client needs. Leveraging a growth mindset, you're ready and willing to deliver business value, wherever needed.

In Your Role, You May Be Responsible For

• Assisting clients in selection, implementation, and support of packages
• Making strategic recommendations and leverage business knowledge to drive solutions for clients and their management
• Running or supporting workshops, meetings, and stakeholder interviews
• Developing process maps to understand As-Is and To-Be scenarios
• Using IBM's Design Thinking to help solve client's challenges

These positions are anticipated to start between March and August of 2027.

Candidates must have the ability to obtain and maintain a Federal security clearance while in IBM Consulting-Federal.

Required Technical And Professional Expertise

• Outcome focused, possessing a high level of resilience, you demonstrate the flexibility and resolve needed to achieve success a across a broad range of consultative contexts
• Ability to understand clients’ needs and challenges and apply creative and logical approaches to identify solutions. Openness to assist clients in the design, business architect, process development, functional implementation, and support of applications.
• Exceptional quantitative and qualitative analysis skills and ability to derive recommendations informed by data and insights and experience mapping capabilities
• Strong interpersonal skills with ability to collaborate and work effectively in a team environment, able to build direct working relationships across all levels of the IBM and client teams
• Willingness to travel up to 100%