FEC Manager

Hooky Entertainment; Humble (TX); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive Pay

401(k) Plan

Medical, Dental, Vision

Team member discounts

Job summary

Es Vedra Cinemas in Humble, TX seeks an experienced FEC Manager to oversee arcade, bowling, and attractions, driving guest engagement and revenue while maintaining safety and service quality.

You will hire and train staff, manage operations, and stay current with industry trends to continually enhance the guest experience.

Qualifications

• Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
• Required state alcohol-server and Manager ServSafe Certification.
• Proven experience in FEC management or related role.

Responsibilities

• Manage all aspects of gaming and attractions within the FEC, including arcade games, bowling lanes, redemption store, and other attractions.
• Develop and implement strategies to drive revenue and guest engagement, including promotions, special events, and loyalty programs.
• Ensure the cleanliness, maintenance, and functionality of gaming equipment and attractions, coordinating repairs and servicing as needed.
• Hire, train, and supervise gaming and attractions staff, providing ongoing support and feedback to ensure a high standard of customer service.
• Monitor inventory levels for redemption prizes and other supplies, ordering replenishments as needed to maintain optimal stock levels.
• Analyze sales and attendance data to identify trends and opportunities for improvement, adjusting strategies as necessary to meet business objectives.
• Stay current on industry trends and best practices, researching new games and attractions to enhance the guest experience.
• Ensure compliance with all relevant regulations and safety standards, maintaining a safe and welcoming environment for guests and team members.
• Performs other related duties as necessary or assigned.

Skills

FEC management

Leadership

Guest experience

Staff scheduling

Education

Bachelor's degree in Business Administration, Hospitality Management, or related field

Manager ServSafe Certification

Alcohol-server Certification

Job description

About Us

Welcome to Es Vedra Cinemas, your ultimate out-of-home entertainment destination! With 18 locations across 6 states, we go beyond the traditional movie experience to bring you movies, bowling, games, and much more—all under one roof. At Es Vedra Cinemas, we believe entertainment should be immersive, exciting, and unforgettable. Whether you're catching the latest blockbuster on the big screen, striking down pins at our state-of-the-art bowling alleys, or diving into action-packed arcade games, we offer something for everyone—from casual fun-seekers to dedicated thrill-chasers. Our mission is to create exceptional entertainment experiences where families, friends, and communities come together.

Job Description

The FEC Manager at Es Vedra Cinemas oversees all aspects and will serve as the expert in FEC operations, with a focus on arcade, bowling, redemption store, and other attractions. This role requires a creative mindset, strong leadership skills, and a commitment to delivering outstanding guest experiences.

Job Responsibilities

• Manage all aspects of gaming and attractions within the FEC, including arcade games, bowling lanes, redemption store, and other attractions.
• Develop and implement strategies to drive revenue and guest engagement, including promotions, special events, and loyalty programs.
• Ensure the cleanliness, maintenance, and functionality of gaming equipment and attractions, coordinating repairs and servicing as needed.
• Hire, train, and supervise gaming and attractions staff, providing ongoing support and feedback to ensure a high standard of customer service.
• Monitor inventory levels for redemption prizes and other supplies, ordering replenishments as needed to maintain optimal stock levels.
• Analyze sales and attendance data to identify trends and opportunities for improvement, adjusting strategies as necessary to meet business objectives.
• Stay current on industry trends and best practices, researching new games and attractions to enhance the guest experience.
• Ensure compliance with all relevant regulations and safety standards, maintaining a safe and welcoming environment for guests and team members.
• Performs other related duties as necessary or assigned.

Required Skills

• Excellent leadership abilities, with a track record of effectively managing teams and driving results in a fast-paced environment.
• Strong organizational and problem-solving skills, with the ability to multitask and prioritize competing demands.
• Excellent communication and interpersonal skills, with the ability to interact confidently with guests, staff, and industry partners.
• Flexibility to work evenings, weekends, and holidays as needed.

Education & Experience

• Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
• Required state alcohol-server and Manager ServSafe Certification required.
• Proven experience in FEC management or related role, with a strong understanding of gaming and attractions operations.

Physical Requirements

• Prolonged periods of standing, walking, climbing stairs
• Must be able to lift 50 pounds at times.
• Comfortable with flashing lights & loud noises.

Team Member Benefits

• Competitive Pay and Growth
• 401(k) Retirement Plan
• Medical, Dental, and Vision
• Team Member Perks - discounts on Movies, Attractions, and F&B!

Es Vedra Cinemas is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.