FC Lead

cart; Bethlehem (Northampton County); On-site; USD 42,000 - 64,000; Full time

Job summary

Cart.com in Bethlehem, PA is seeking a Warehouse Lead to supervise inbound, outbound, returns and inventory control. You will mentor a frontline team, ensure accuracy, and meet performance goals.

Requires a high school diploma, 2 years in distribution, and strong WMS proficiency; ability to lift up to 35 pounds; bilingual English/Spanish is a plus. The role emphasizes reliability, teamwork and adherence to safety standards.

Qualifications

• High school diploma or equivalent.
• Thorough knowledge of packing and shipping procedures.
• Proficiency in warehouse management systems.
• Strong verbal and written communication skills.
• Able to lift 35 pounds.
• Strong math skills - addition, subtraction, division, and multiplication.
• Ability to read location codes, date codes, and product codes.

Responsibilities

• Lead inbound, outbound, returns and inventory control processes.
• Guide the team to meet performance and accuracy goals.
• Ensure adherence to safety, sanitation and company ethics.
• Train and supervise shipping and distribution staff.
• Monitor attendance, break times and shift readiness.

Skills

Leadership

Communication

Math skills

Team management

WMS proficiency

Education

High school diploma

Tools

Warehouse Management System (WMS)

Job description

Job Description:

Who We Are:

We're Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery.

We're building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth.

Our goal is to be the global backbone of commerce. To achieve it, we're looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We'd love to hear from you.

Cart.com Fast Facts:

• 6,000+ customers worldwide
• 1,600+ employees globally
• 17 warehouses nationwide, totaling over 10 million square feet of space
• Headquartered in Houston, TX with international offices in Mexico and Poland

Our values:

• Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about.
• Think beyond the box: "We've always done it that way" is not a phrase uttered often at our office. We create creative solutions to complex problems.
• Don't give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story.
• Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community.
• Work together: We've built a team that prides itself on diversity of thought and background. Collaboration is better with contrast.
• Remember to be human: We work hard, but we leave room for the people, places and things that we love.

The Role:

Reports to FC Supervisor with responsibilities in inbound, outbound, returns and/or inventory control. Leads the team in executing job functions correctly, meeting performance and accuracy requirements and removing obstacles. Leads set the pace for the work, actively working with each team member to achieve individual and team success.

What You'll Do:

• Leads employees in the receiving of product per Jazz and customer-specific SOPs and the putting away of product into reserve and drop zones locations.
• Leads replenishment teams in the pulling and stocking of product into Active locations in quantities required by Jazz replenishment tasks.
• Runs kitting teams in re-labeling, re-working and in the assembling of product for receipt.
• Processes returns per client requirements.
• Meets performance and quality requirements.
• Works in conjunction with management team to foster a team environment and help with ensuring the overall success of Cart.com.
• Arrives before the shift's start time to prep for the distribution of the workload.
• Trains and supervises the employees on the shipping team.
• Ensures all break and lunch periods are taken at the prescribed times.
• Ensures all employees punch in and out at the prescribed times.
• Monitors employees to ensure they are performing their duties as required.
• Ensures all company house rules, safety practices, sanitation practices and company ethics are always followed.

Who You Are:

• High school diploma or equivalent combination of education and experience.
• Thorough knowledge of packing and shipping procedures.
• Proficiency in warehouse management systems.
• Strong verbal and written communication skills.
• Effectively motivate and manage a team.
• Able to lift 35 pounds.
• Strong math skills - addition, subtractor, division, and multiplication.
• Ability to recognize and read location codes, date codes, and product codes.

What You've Done:

• 2 years related distribution experience.
• Previous warehouse lead experience.

Nice to Haves:

• Bilingual speaking (English/Spanish).

Physical Demands & Working Conditions:

• Able to withstand moderate physical activity (standing, walking, bending, stooping over, reaching, etc.).
• Able to lift and carry up to 25-30 lbs. on occasion (document boxes, files, binders, and other items).
• Able to maintain attention and concentration for extended periods of time.
• Able to work overtime.
• Constant exposure to adverse conditions such as dust, noise, fumes, weather, poor lighting, or heavy machinery/equipment.

Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.