FAST Service Specialist

K2 Services; Los Angeles (CA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Job summary

Opensity Solutions is seeking a FAST Service Specialist to provide executive clerical support, mail, copy, reception, and hospitality services at client sites in the Los Angeles area. This role spans multiple sites with a dynamic schedule and potential travel.

You will handle mail, copy and reception tasks, coordinate conference rooms, stock supplies, and assist facilities. Weekly hours span 7am–7pm, with travel as needed.

Qualifications

• 1+ year of experience in customer services.
• Ability to multitask with attention to detail.
• Ability to resolve issues with professionalism and tact.
• Ability to lift or move 40 lbs or greater.
• Ability to grasp, lift or carry packages on a cart up to 75 lbs.

Responsibilities

• Mail Services: enter, sort, and distribute mail and packages per schedule.
• Copy Services: produce copy, print, and scan projects per instructions.
• Reception: answer calls and greet visitors professionally.
• Hospitality Services: maintain conference rooms, kitchens, and supplies.
• Floor Coordination: stock supplies and deliver paper as needed.
• Facilities Services: assist with small moves and report equipment concerns.
• Weekly schedule: cover 7am–7pm, Monday to Friday, travel as needed.
• Travel to Pasadena, Santa Barbara & Irvine for client coverage with reimbursements.

Skills

Customer service

Multitasking

Professionalism and tact

Communication

Education

High School Diploma or GED

Job description

About Us:

Opensity Solutions is the largest tech‑enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services.

Our Mission:

Ourmissionis to providemodernized technology platforms,elevated technology support, andvaluable insights, empoweringour clientsto excel inwhat they do best.

Job Descriptio n

We are seeking a professional and customer service focused FAST Service Specialist to join the Opensity team working at our client’s office. In this pivotal role you will provide various administrative support which may include copy, print, mail, hospitality, facilities and receptionist services. This unique and client-facing position allows the employee to support multiple Opensity client sites in a defined geographic market.

Location: Los Angeles, CA
Pay: 22-25hr

Responsibilities

• Mail Services include entering, sorting, and distributing mail and accountable packages per schedule
• Copy Services includes accurately producing copy, print, and scan projects per written instructions
• Reception includes answering incoming telephone calls and routing to the appropriate person, will greet and announce visitors in a friendly and professional manner
• Hospitality Services includes coordination and upkeep of client conference rooms, common areas and kitchens. Inspects and ensures that all rooms are clean, stocked with supplies and ready for continual use. Organizes and distributes client kitchen supplies. Maintains inventory control and order supplies as needed
• Floor Coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance
• Facilities Services may include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns
• Flexibility of a weekly work schedule to cover for absences and vacations. Will include potential schedule changes and work locations 7am - 7pm. Monday to Friday.
• Travel Pasadena , Santa Barbara & Irvine for client specific coverage needs on a limited basis with reimbursements.

Job Requirements

• High School Diploma or GED
• 1+workexperiencein a customer services field
• Ability to multitask with attention to detail
• Ability toresolve issues with professionalismandtact
• Ability to lift or move 40 lbs. or greater
• Abilityto grasp, lift or carry packages on a standard wheeled cart with a load capacity of75lbs
• Ability to walk, bend, kneel,standor sit for an extendedperiod of time
• As a condition of employment, candidates must agree to complete and pass any applicable client-specific background checks.

The Compensation range for this role is 22.00 to 25.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual’s location, skills, experience and qualifications.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid Time Off (PTO)
• #INDHP

Opensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients.

Opensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation.

We are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation.

Candidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.