FAST Service Specialist

K2 Services; Boston (MA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Job summary

Opensity is seeking a FAST Service Specialist to provide administrative support across mail, copy, reception, hospitality, and facilities at client sites in a defined geographic market.

The role requires a professional, client-facing approach, the ability to perform multiple tasks, lift up to 40 lbs and travel to Providence, RI as needed. Join a team that supports growth and offers comprehensive benefits.

Qualifications

• 1+ year of experience in a customer services field.
• Ability to multitask with attention to detail.
• Resolve issues with professionalism and tact.
• Ability to lift or move 40 lbs or greater.
• Ability to grasp, lift or carry packages on a wheeled cart up to 75 lbs.

Responsibilities

• Mail Services: metering, sorting, and distributing mail and accountable packages.
• Copy Services: produce copy, print and scan projects per instructions.
• Reception: answer calls and greet visitors professionally.
• Hospitality: coordinate and upkeep client conference rooms and kitchens; stock supplies.
• Floor Coordination: upkeep copy rooms and stock supplies; deliver paper.
• Facilities Services: assist with small moves and building concerns.
• Flexible weekly schedule to cover absences and varying locations.

Skills

Customer service

Multitasking

Professionalism

Physical ability

Communication

Education

High school diploma or GED

Job description

Ourmissionis to providemodernized technology platforms,elevated technology support, andvaluable insights, empoweringour clientsto excel inwhat they do best.

We are seeking a professional and customer service focused FAST Service Specialist to join the Opensity team working at our client’s office. In this pivotal role you will provide various administrative support which may include copy, print, mail, hospitality, facilities and receptionist services. If you thrive in a professional business environment and seek to join an organization with true career growth opportunities, this unique and client-facing position allows the employee to support multiple Opensity client sites in a defined geographic market.

RESPONSIBILITIES

• Mail Services includes metering, sorting, and distributing mail and accountable packages per schedule
• Copy Services includes accurately producing copy, print and scan projects per written instructions
• Reception includes answering incoming telephone calls and routing to the appropriate person, will greet and announce visitors in a friendly and professional manner
• Hospitality Services includes coordination and upkeep of client conference rooms, common areas and kitchens. Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use. Organize and distribute client kitchen supplies. Maintain inventory control and order supplies as needed
• Floor Coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance
• Facilities Services may include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns.
• Flexibility of a weekly work schedule to cover for absences and vacations. Will include potential schedule changes and work locations

Job Requirements

• High School Diploma or GED
• 1+ work experience in a customer services field
• Ability to multitask with attention to detail
• Ability to resolve issues with professionalism and tact
• Ability to lift or move 40 lbs. or greater
• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs
• Ability to walk, bend, kneel, stand or sit for an extended period of time
• Ability to pay for own parking
• Need to travel to Providence, RI

The Compensation range for this role is up to $22.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual’s location, skills, experience and qualifications.

All eligible employees receive access to a comprehensive benefits package, including:

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid Time Off (PTO)

#INDHP

Opensity is an Equal Opportunity Employer.

We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.

Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.