Fast-Paced Team Leader — Shift Supervisor

Wendy; Clinton Charter Township (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Wendy’s in Michigan is seeking a Shift Manager to oversee daily operations, train crew members, and ensure guests receive fast and friendly service. You will lead a high-energy team, enforce food safety standards, and handle customer concerns with tact and professionalism.

Responsibilities include coaching staff, maintaining quality standards, and coordinating with management to meet service goals. This role requires flexibility in scheduling and the ability to work across shifts at multiple

Qualifications

• At least one year of restaurant work experience.
• High school diploma or GED.
• Led, managed and organized a team in a fast-paced environment.
• Strong problem solving, customer service and decision making skills.

Responsibilities

• Lead, trained, and motivate a Wendy’s shift team to deliver fast, friendly service.
• Maintain food safety standards and procedures across shifts.
• Handle customer concerns and resolve issues to ensure guest satisfaction.
• Coordinate with management to meet quality and efficiency goals.
• Travel to other Wendy’s locations as needed.
• Support brand standards and procedures on the floor.

Skills

Restaurant experience

Leadership

Customer service

Problem solving

Decision making

Team training

Flexible scheduling

Communication

Education

High school diploma or GED

Tools

POS system / Cash register

Job description

Wendy’s in Michigan is seeking a Shift Manager to oversee daily operations, train crew members, and ensure guests receive fast and friendly service. You will lead a high-energy team, enforce food safety standards, and handle customer concerns with tact and professionalism.

Responsibilities include coaching staff, maintaining quality standards, and coordinating with management to meet service goals. This role requires flexibility in scheduling and the ability to work across shifts at multiple