Fast-Paced Retail CSR — Upsell & Customer Care

Strauch & Company; Roseville (CA); On-site; USD 15,000 - 25,000; Part time

Job summary

Strauch & Company at Woodcreek Oaks AMPM in Roseville, CA 95747 is hiring an entry-level Customer Service Representative. This part-time role focuses on greeting customers, processing transactions, and delivering friendly service in a busy retail environment.

You will sell fuel and car wash services, assist with food and merchandise, maintain facilities, handle cash, and ensure safety and sanitation standards while supporting sales goals in a 7-day, 24-hour operation.

Qualifications

• Greeting customers with a smile and friendly attitude.
• Upsell and meet customer needs to drive sales.
• Maintain cleanliness and organization of the facility and equipment.
• Handle cash transactions accurately and securely.
• Communicate effectively with customers and team members.

Responsibilities

• Greet customers and build loyalty.
• Sell gasoline, car washes, snacks and beverages.
• Process payments and encourage add-on sales.
• Maintain store cleanliness and safety standards.
• Prepare and merchandise food items per recipes.
• Record time and manage inventory per policy.
• Operate facility equipment safely and report issues promptly.
• Instruct customers on self-serve equipment as needed.

Skills

Customer service

Cash handling

Communication

Upselling

Teamwork

Education

High School diploma

Job description

Strauch & Company at Woodcreek Oaks AMPM in Roseville, CA 95747 is hiring an entry-level Customer Service Representative. This part-time role focuses on greeting customers, processing transactions, and delivering friendly service in a busy retail environment.

You will sell fuel and car wash services, assist with food and merchandise, maintain facilities, handle cash, and ensure safety and sanitation standards while supporting sales goals in a 7-day, 24-hour operation.