Fast-Paced Crew Member | Guest Service Pro

Dunkin'; Lockport (IL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Paid time off

Flexible schedule

Tips available

Job summary

Dunkin' in Lockport is seeking a Crew Member to deliver great guest experiences in a fast-paced environment. You will prepare products to Brand standards, serve guests enthusiastically, and collaborate with teammates to ensure guest satisfaction.

The role emphasizes teamwork, adherence to brand systems, and accurate POS handling. This on-site position offers an opportunity to grow in customer service and food preparation skills.

Qualifications

• Fluent in English.
• Basic computer skills.
• Capable of counting money and making change.
• Able to operate restaurant equipment (minimum age requirements may apply).

Responsibilities

• Work well and interact with team members respectfully.
• Respond positively to coaching and feedback.
• Communicate effectively with team members.
• Provide excellent guest service and resolve guest issues.
• Follow Brand standards, recipes, and systems.
• Maintain a clean and neat work environment.
• Execute restaurant standards and marketing initiatives.
• Handle POS transactions and payments accurately.
• Prepare and deliver products according to Brand standards.

Skills

Fluent English

Cash handling

Basic computer skills

Restaurant equipment operation

Job description

Dunkin' in Lockport is seeking a Crew Member to deliver great guest experiences in a fast-paced environment. You will prepare products to Brand standards, serve guests enthusiastically, and collaborate with teammates to ensure guest satisfaction.

The role emphasizes teamwork, adherence to brand systems, and accurate POS handling. This on-site position offers an opportunity to grow in customer service and food preparation skills.