Fast-Paced Courtesy Clerk — Customer Service

Vallarta Supermarkets; Delano (CA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Life Insurance

AD&D Insurance

401(k)

Paid vacation

Legal services

Holiday pay

Savings marketplace

Credit union membership

Recognition programs

Job summary

Vallarta Supermarkets in Delano, CA seeks friendly Courtesy Clerk to provide excellent customer service at the check stand, assist customers with carry-out, and help locate products.

You will collect shopping carts, maintain store cleanliness, and perform custodial duties to keep facilities safe, clean, and welcoming for customers. Must be able to work afternoons, weekends, and holidays.

Qualifications

• Friendly, service-oriented personality with strong customer service skills.
• Ability to learn store product locations and support customers.
• Ability to work in a fast-paced environment.

Responsibilities

• Smile and greet all customers and team members while using Vallarta's six steps of extraordinary service.
• Model Vallarta's Core Values: customer service, commitment, integrity, respect, humility, and teamwork.
• Bag groceries according to Vallarta's procedures and customer requests.
• Assist customers with carry-out service and locating products in the store.
• Perform accurate price checks as requested.
• Check and secure items at the bottom of shopping carts when trained.
• Perform 'go-backs,' promptly returning perishable and non-perishable items to shelves.
• Safely gather shopping carts using reflective vest and rope.
• Assist with spills, clean-ups, restroom cleaning, sweeping, mopping, and trash removal (if trained).
• Clean store perimeters, including cart corrals, parking lot, sidewalks, and receiving dock.
• Monitor and report building maintenance needs or safety hazards.
• Keep janitorial room organized and stocked with approved supplies (if trained).
• Always maintain high housekeeping and safety standards.
• Treat coworkers and customers respectfully at all times.
• Abide by all store rules, company policies, and Employee Handbook.
• Report injuries, unsafe conditions, or misconduct to management.
• Perform additional duties as assigned.

Skills

Customer service

Teamwork

English proficiency

Job description

Vallarta Supermarkets in Delano, CA seeks friendly Courtesy Clerk to provide excellent customer service at the check stand, assist customers with carry-out, and help locate products.

You will collect shopping carts, maintain store cleanliness, and perform custodial duties to keep facilities safe, clean, and welcoming for customers. Must be able to work afternoons, weekends, and holidays.