Fast & Fresh Dept. Lead: Customer-First Ops & Growth

Hy-Vee; Peoria (IL); On-site; USD 22,000 - 28,000; Full time

Job summary

Hy-Vee in Peoria, IL is seeking a Fast & Fresh Assistant Department Manager to support the Fast & Fresh Manager in delivering exceptional customer service, maintaining department standards, and ensuring product quality and profitability.

You will supervise staff, assist with daily tasks, handle cash accountability, restock displays, and keep the store clean and safe in a fast-paced environment. Willingness to train, greet customers, and solve problems with a professional demeanor is required.

Qualifications

• High School diploma or equivalent required.
• Ability to solve practical problems with limited standardization.
• Ability to perform arithmetic involving fractions, decimals, and percentages.
• Capacity to handle multiple tasks in a fast-paced retail setting.

Responsibilities

• Provides prompt, efficient and friendly customer service in all interactions.
• Smiles and greets customers, learning names when possible.
• Assists customers by escorting to products, securing items, or loading heavy items.
• Answers the telephone promptly and offers helpful service.
• Counts cash drawers and maintains cash accountability records.
• Fills displays and maintains the sales area; adheres to policies.

Skills

Customer service

Cash handling

Team leadership

Education

High School diploma or equivalent

Job description

Hy-Vee in Peoria, IL is seeking a Fast & Fresh Assistant Department Manager to support the Fast & Fresh Manager in delivering exceptional customer service, maintaining department standards, and ensuring product quality and profitability.

You will supervise staff, assist with daily tasks, handle cash accountability, restock displays, and keep the store clean and safe in a fast-paced environment. Willingness to train, greet customers, and solve problems with a professional demeanor is required.