Fast & Fresh Dept. Lead - Customer-Driven Ops

Socket.dev; Washington (IA); On-site; USD 25,000 - 36,000; Full time

Job summary

Hy-Vee is seeking a Fast & Fresh Assistant Department Manager to support the department, ensure high quality customer service, and maintain cleanliness and profitability. You will interact with customers, guide them to products, and assist with daily operations in the Fast & Fresh area.

The role requires strong communication, teamwork, and problem-solving skills, with duties including cash handling, staff supervision, and adherence to store policies.

Qualifications

• Must be 18+.
• High school education or related work experience.
• Provides prompt, friendly customer service and assistance.

Responsibilities

• Provide prompt, efficient and friendly customer service to shoppers.
• Greet customers and address them by name when possible.
• Assist customers by guiding to products and handling requests.
• Count cash drawers and maintain cash accountability records.
• Adhere to store policies and work schedule; supervise staff as needed.

Skills

Customer service

Communication

Problem solving

Arithmetic

Teamwork

Education

High School diploma or equivalent

Tools

Veriphone software

Cash register

Job description

Hy-Vee is seeking a Fast & Fresh Assistant Department Manager to support the department, ensure high quality customer service, and maintain cleanliness and profitability. You will interact with customers, guide them to products, and assist with daily operations in the Fast & Fresh area.

The role requires strong communication, teamwork, and problem-solving skills, with duties including cash handling, staff supervision, and adherence to store policies.