Fast-Food Assistant Manager: Guest Experience & Team Lead

Bonchon; Norfolk (VA); On-site; USD 22,000 - 25,000; Full time

Job summary

Bonchon in Norfolk, VA is seeking an assistant manager for our fast-service restaurant. You will oversee operations, manage staff schedules, order supplies, and monitor costs to keep us profitable while delivering quick, courteous service.

This role requires strong customer service, leadership, and the ability to work weekends/holidays. A high school diploma or GED is required and prior food service management experience is preferred.

Qualifications

• Guest-first approach and exceptional customer service.
• Strong time management and organizational skills.
• Experience in food service is required.
• High school diploma or GED required.

Responsibilities

• Oversee all aspects of restaurant operations and ensure the facility is clean and well-maintained.
• Implement shift and operation schedules for team members.
• Verify team follows relevant food handling safety requirements.
• Report on guest satisfaction scores and suggest improvements.
• Deliver quality and fast service to all customers.

Skills

Guest-first approach

Customer service

Time management

Leadership

Team supervision

Food service experience

Education

High school diploma or GED

Job description

Bonchon in Norfolk, VA is seeking an assistant manager for our fast-service restaurant. You will oversee operations, manage staff schedules, order supplies, and monitor costs to keep us profitable while delivering quick, courteous service.

This role requires strong customer service, leadership, and the ability to work weekends/holidays. A high school diploma or GED is required and prior food service management experience is preferred.