fast-casual restaurant chain - General Manager

Intermedia Group Inc.; Westerville (OH); On-site; USD 60,000 - 65,000; Full time

Job summary

Intermedia Group Inc. in Westerville, OH is seeking a General Manager for our fast-casual restaurant chain. You will lead daily operations, drive sales and guest satisfaction, and coach a diverse team to excellence.

Key duties include training staff, scheduling, cost and inventory control, local marketing, health and safety compliance, and ownership of P&L. A minimum GM experience, food safety certification, and strong communication are required.

Qualifications

• Minimum 2 years as a General Manager in a restaurant or retail environment with P&L responsibility.
• You must pass and obtain a Food Safety Certification.
• Strong written and verbal communication skills.
• Open availability and ability to multitask.

Responsibilities

• Train, coach, and develop all shop team members to realize their potential.
• Assess staff abilities. Create and implement effective development plans.
• Interview, select and hire great people.
• Develop and maintain a high energy culture that fosters attraction and retention.
• Effectively schedule Associates, Certified Trainers and Shift Leaders.
• Update communication board with critical shop information.
• Hold regular meetings with key shop staff.
• Effectively delegate tasks to team and ensure a high standard of execution.
• Ensure all security procedures are followed.
• Ensure back-of-the-house procedural standards are met.
• Count drawers and follow proper daily cash handling procedures.
• Drive neighborhood shop marketing and promotions to maximize sales potential, including sourcing and blitzing outside of shop for recruiting and marketing purposes.
• Control cost of goods, variances and inventories within the shop.
• Create a marketing plan. Lead local shop marketing to increase sales. Involvement in community activities.
• Control assigned P&L line items.
• Must spend 80-90% of time on the shop floor in the Front of the House.
• Maintain deadlines and prioritize while running an effective shift.
• Comply with health and safety standards for food, cleanliness and safety.
• Effectively handle customer complaints/issues.

Skills

Leadership

Team management

Customer service

Communication

Problem-solving

Analytical

Tools

Microsoft Office

Job description

fast-casual restaurant chain - General Manager

• Westerville, OH
• $65000 + bonus

OPEN JOB:fast-casual restaurant chain- General Manager
LOCATION:Westerville, Ohio
COMPENSATION: $60,000 - $65,000 base salary range + bonus
HIRING FIRM: Afast-casual restaurant chain(sandwiches,soups, and milkshakes)

The General Manager is the leader of the location. They should bring their good vibes every day to create an environment of belonging and teamwork in order to make this store a fun place for our team members and customers, too.

Job Duties and Functions:

• Train, coach, and develop all shop team members to realize their potential
• Assess staff abilities. Create and implement effective development plans
• Interview, select and hire great people
• Develop and maintain a high energyculture that fosters strong attraction & retention
• Effectively schedule Associates, Certified Trainers and Shift Leaders
• Update communication board with critical shop information
• Hold regular meetings with key shop staff
• Effectively delegate tasks to team and ensure a high standard of execution
• Ensure all security procedures are followed
• Ensure back-of-the-house procedural standards are met
• Count drawers and follow proper daily cash handling procedures
• Effectively drive neighborhood shop marketing and promotions to maximize sales potential, including sourcing and blitzing outside of shop for recruiting and marketing purposes
• Control cost of goods, variances and inventories within the shop
• Create a marketing plan. Lead local shop marketing to increase sales. A GM ideally is involved in the community, the school and local business, social and not-for-profit activities
• Control assigned P&L line items
• Must spend 80-90% of time on the shop floor in the Front of the House
• Ability to maintain deadlines and prioritize while running an effective shift
• Comply with health and safety standards for food, cleanliness and safety
• Effectively handle customer complaints/issues

OPEN JOB:fast-casual restaurant chain- General Manager
LOCATION:Westerville, Ohio
COMPENSATION: $60,000 - $65,000 base salary range + bonus
HIRING FIRM: Afast-casual restaurant chain(sandwiches,soups, and milkshakes)

The General Manager is the leader of the location. They should bring their good vibes every day to create an environment of belonging and teamwork in order to make this store a fun place for our team members and customers, too.

Job Duties and Functions:

• Train, coach, and develop all shop team members to realize their potential
• Assess staff abilities. Create and implement effective development plans
• Interview, select and hire great people
• Develop and maintain a high energyculture that fosters strong attraction & retention
• Effectively schedule Associates, Certified Trainers and Shift Leaders
• Update communication board with critical shop information
• Hold regular meetings with key shop staff
• Effectively delegate tasks to team and ensure a high standard of execution
• Ensure all security procedures are followed
• Ensure back-of-the-house procedural standards are met
• Count drawers and follow proper daily cash handling procedures
• Effectively drive neighborhood shop marketing and promotions to maximize sales potential, including sourcing and blitzing outside of shop for recruiting and marketing purposes
• Control cost of goods, variances and inventories within the shop
• Create a marketing plan. Lead local shop marketing to increase sales. A GM ideally is involved in the community, the school and local business, social and not-for-profit activities
• Control assigned P&L line items
• Must spend 80-90% of time on the shop floor in the Front of the House
• Ability to maintain deadlines and prioritize while running an effective shift
• Comply with health and safety standards for food, cleanliness and safety
• Effectively handle customer complaints/issues

REQUIREMENTS:

• Minimum of at least 2 years as a General Manager in a restaurant or retail environment with P&L responsibility preferred
• You meet all Food Safety requirements within your state. You must pass and obtain a Food Safety Certification.
• A friendly, customer-first mindset with the ability to thrive in a fast-paced, energetic environment
• You have strong written and verbal communication skills
• You enjoy problem-solving
• You have open availability
• You’re able to maintain deadlines and prioritize while running an effective shift
• You have strong organizational skills and the ability to multitask
• Comfortable working in a bustling kitchen environment (knife skills are a big plus!)
• You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish
• You are able to build and develop strong teams and handle conflict resolution
• You have strong interviewing skills
• You’re able to write effective schedules and maintain labor goals
• You have Microsoft Office skills
• You have a strong business acumen
• You have the ability to understand and interpret financial reports
• You're able to stand/walk for 8-9 hours or as needed
• You have the ability/stamina to work a minimum of 45 hours per week