Fashion Tech Program Manager — Client Experience

Chanel; New York (NY); Hybrid; USD 70,000 - 115,000; Full time

Benefits offered by this job

Wellbeing resources

Family & caregiving benefits

Generous paid time off

401K and incentives

Robust healthcare offerings

Job summary

CHANEL is seeking a Manager, Fashion Client Tech Projects in New York City to lead cross-functional tech initiatives that enhance client experience in fashion. You will translate business priorities into structured plans and requirements, partnering with Fashion Marketing, Digital Client Experience, and Tech teams to deliver impactful outcomes.

You will manage end-to-end delivery, risk mitigation, and governance, ensuring alignment with strategic goals while leveraging Jira/Confluence for

Qualifications

• Minimum 5 years of project management experience.
• Exposure to digital product management.
• Familiarity with the software development lifecycle.
• Proficiency with Jira and Confluence.

Responsibilities

• Support the delivery of technology initiatives across the Fashion division.
• Translate business priorities into structured project plans and clear requirements.
• Coordinate cross-functional workstreams and governance for timely delivery.
• Maintain project documentation in Jira and Confluence.
• Identify risks and develop mitigation strategies with Tech partners.

Skills

Project management

Digital product management

Cross-functional collaboration

Stakeholder management

Tools

Jira

Confluence

Job description

CHANEL is seeking a Manager, Fashion Client Tech Projects in New York City to lead cross-functional tech initiatives that enhance client experience in fashion. You will translate business priorities into structured plans and requirements, partnering with Fashion Marketing, Digital Client Experience, and Tech teams to deliver impactful outcomes.

You will manage end-to-end delivery, risk mitigation, and governance, ensuring alignment with strategic goals while leveraging Jira/Confluence for