Fashion Store Support Specialist

Chico's FAS, Inc.; Springfield (MO); On-site; USD 16,531 - 22,041; Full time

Job summary

Chico’s FAS, Inc. is seeking a Support Associate to help maintain a customer- and product-focused sales culture through merchandise handling, stock processing, and stockroom organization.

The role supports visual merchandising and omni-channel service, ensuring items are properly stored, labeled, and replenished on the floor. The position requires solid communication, customer service, and teamwork, with flexibility for a schedule that includes nights, weekends, and holidays.

Qualifications

• Previous stock or cashier experience preferred
• Must be 16 years of age or older
• Excellent communication skills
• Excellent customer service skills
• Strong organizational skills and ability to multi-task in a fast-paced environment
• Able to learn or adapt to technology provided by the company
• Must be able to work the majority of the shift standing
• Ability to work quickly and within strict timelines
• Ability to demonstrate teamwork
• Exposure to visual merchandising and product placement techniques desired
• Communicate with customers, Associates, and Management; wear / communicate with headset
• Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

Responsibilities

• Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
• Ensures new products are properly merchandised and represented in a timely manner.
• Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.
• Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
• Participates in pricing changes and markdowns.
• Alerts store management to cash supply needs.
• Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.
• Assists with boutique cleanliness and organization.
• Models, supports and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
• Promotes an inclusive, collaborative approach to problem solving.
• Seeks personal developmental opportunities and readily solicits feedback.

Skills

Excellent communication

Excellent customer service

Strong organizational skills

Learn/adapt to technology

Stand/walk for shift

Work quickly under timelines

Teamwork

Visual merchandising exposure

Customer/associate/management comms

Flexible schedule attendance

Job description

Chico’s FAS, Inc. is seeking a Support Associate to help maintain a customer- and product-focused sales culture through merchandise handling, stock processing, and stockroom organization.

The role supports visual merchandising and omni-channel service, ensuring items are properly stored, labeled, and replenished on the floor. The position requires solid communication, customer service, and teamwork, with flexibility for a schedule that includes nights, weekends, and holidays.