Fashion Sales Support | Customer Concierge

The Talbots LLC; Overland Park (KS); Sur place; USD 19 000 - 25 000; Temps partiel

Avantages offerts par ce poste

30% merchandise discount

Résumé du poste

KnitWell Group is seeking an energetic Retail Sales Associate for its Talbots store in Overland Park, KS. You will greet customers, provide fashion guidance, and help the team drive sales while delivering an outstanding brand experience.

The role requires adaptability, excellent communication, and a passion for fashion. A flexible schedule including evenings, weekends and holidays is expected in a fast-paced retail environment.

Qualifications

• Demonstrate selling competence, styling expertise and possess a love of fashion.
• Driven to create, build and cultivate relationships.
• Possess a strong ambition and passion for achieving goals, both as an individual and as a member of the store team.
• Demonstrates excellent verbal communication skills and a high level of integrity.
• Possess the technological competency to navigate a computer/iPad/handheld system.
• Have strong organizational skills and the ability to multi-task in a fast paced environment.

Responsabilités

• Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships.
• Welcome customers in a warm and engaging manner as a greeter and/or answering the phone.
• Take an active role in assisting the management team to build store business.
• Support all service enhancers to build strong relationships.
• Service multiple customers at a time, multi-task and/or handle projects simultaneously.
• Be aware of fashion trends and seek information about all new arrivals, including product knowledge about fit, color, fashion etc.
• Use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs.
• Maximize individual performance by participating in learning opportunities, accepting direction, coaching and feedback.
• Support the achievement of sales and service metrics in key measurable areas including: clientelling/outreach, appointment setting and Talbots Classic Awards.
• Complete projects as assigned including operational assignments: filling orders, replenishment, folding, recovery etc.

Connaissances

Selling competence

Styling expertise

Love of fashion

Relationship building

Strong communication

Tech literacy

Outils

POS system

Description du poste

KnitWell Group is seeking an energetic Retail Sales Associate for its Talbots store in Overland Park, KS. You will greet customers, provide fashion guidance, and help the team drive sales while delivering an outstanding brand experience.

The role requires adaptability, excellent communication, and a passion for fashion. A flexible schedule including evenings, weekends and holidays is expected in a fast-paced retail environment.