Fashion Sales & Customer Experience Specialist

White House | Black Market, Inc.; Granger (IN); On-site; USD 17,000 - 22,000; Part time

Job summary

White House | Black Market, Inc. is seeking a Sales Associate to greet customers in a hospitality-driven environment and provide personalized service backed by product knowledge.

You will contribute to a seamless shopping experience across channels and help customers understand the benefits of our loyalty programs. In this role you will support store operations, assist with merchandising, and uphold brand standards while maintaining a positive, collaborative team atmosphere and a welcoming store

Qualifications

• Customer-focused mindset and strong communication skills.
• Flexible availability including nights, weekends, and holidays.
• Team player with ownership and initiative.
• Ability to learn new processes and tools quickly.

Responsibilities

• Deliver a customer-centered experience reflecting hospitality.
• Initiate authentic conversations to understand needs and offer personalized service.
• Create a seamless omnichannel experience using available tools.
• Educate customers about brand loyalty programs and benefits.
• Contribute to store performance by meeting personal goals.
• Assist with merchandising, inventory replenishment, and store organization.
• Maintain a visually inspiring store reflecting brand standards.
• Support a positive work environment through teamwork and collaboration.

Skills

Customer service

Team player

Communication skills

Flexible availability

Job description

White House | Black Market, Inc. is seeking a Sales Associate to greet customers in a hospitality-driven environment and provide personalized service backed by product knowledge.

You will contribute to a seamless shopping experience across channels and help customers understand the benefits of our loyalty programs. In this role you will support store operations, assist with merchandising, and uphold brand standards while maintaining a positive, collaborative team atmosphere and a welcoming store