Fashion Sales & Clienteling Specialist

KnitWell Group; Haverford (Montgomery County); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Growth opportunities

Incentive opportunities

Benefits package

Merchandise discount

Referral program

Travel discounts

Concert discounts

Job summary

KnitWell Group is seeking store staff at Talbots Haverford, PA to deliver exceptional customer service and drive fashion-forward experiences. You will help customers find looks, build outfits, and engage with the latest arrivals while supporting store operations and team goals.

The role emphasizes product knowledge, trend awareness, and a collaborative, positive team environment with flexible hours including evenings and weekends.

Qualifications

• Demonstrate selling competence and styling expertise with a love of fashion.
• Driven to create and cultivate relationships with customers and teammates.
• Strong ambition and passion for achieving goals in a store environment.
• Excellent verbal communication and integrity.
• Able to navigate computer/iPad/handheld systems.
• Strong organizational skills and ability to multi-task in a fast-paced setting.
• Able to work cooperatively in a diverse environment.

Responsibilities

• Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships.
• Take an active role in assisting the management team to build store business.
• Support all service enhancers to build strong relationships including active use of Concierge.
• Service multiple customers at a time, multi-task and/or handle projects simultaneously.
• Be aware of fashion trends and seek information about all new arrivals, including product knowledge about fit, color, fashion etc.
• Use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs.
• Maximize individual performance by participating in learning opportunities, accepting direction, coaching and feedback.
• Achieve sales and service metrics in key measurable areas including: clientelling/outreach, appointment setting and Talbots Classic Awards.
• Complete projects as assigned including operational assignments: filling orders, replenishment, recovery etc.

Skills

Selling competence

Styling expertise

Relationship building

Communication skills

Tech savviness

Multi-tasking

Team player

Job description

KnitWell Group is seeking store staff at Talbots Haverford, PA to deliver exceptional customer service and drive fashion-forward experiences. You will help customers find looks, build outfits, and engage with the latest arrivals while supporting store operations and team goals.

The role emphasizes product knowledge, trend awareness, and a collaborative, positive team environment with flexible hours including evenings and weekends.