Fashion Sales Associate - Style & Customer Experience

Chico’s FAS, Inc.; Arkansas; On-site; USD 17,000 - 21,000; Full time

Job summary

Chico’s FAS, Inc. is seeking a Sales Associate to support Management in promoting a customer- and product-focused culture, ensuring a great customer experience and profitability. The role covers store operations, including omni-channel service and clienteling, with opportunities across multiple brands.

The position requires a High School diploma or equivalent, 18+ years old, and strong communication and organizational skills. Flexibility for nights, weekends, and holidays is expected.

Qualifications

• High School diploma or equivalent.
• Retail or sales experience preferred.
• Must be 18 years of age or older.
• Excellent communication skills.
• Excellent customer service skills.
• Able to learn or adapt to technology provided by the company.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Able to communicate with customers, Associates, and Management.
• Regular attendance is essential to this position with a flexible schedule including nights, weekends, and holidays.

Responsibilities

• Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
• Maintains knowledge of current sales and promotions; maintains pricing and visual standards.
• Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
• Participates in visual directives including monthly store sets and zone maintenance.
• Other duties as assigned.
• Models and promotes the MAPS principles and standards, offering a cohesive omni channel experience.
• Ensures prompt resolution of customer concerns.
• Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
• Reinforces buying decisions at the checkout and achieves add on goals including gift card sales.
• Signs up clients for reward program.
• Builds and maintains a solid customer following through clienteling and wardrobing.
• Keeps current on product fit and style assortment offerings in store and on line.
• Maintains consistent client communication through utilization of customer book.
• Supports replenishment activities that keep the store full and abundant.
• Assists with locate fulfillment.
• Assists with boutique cleanliness and organization
• Promotes an inclusive, collaborative approach to problem solving.
• Seeks personal developmental opportunities and readily solicits feedback.

Skills

Excellent communication

Excellent customer service

Retail experience

Flexible schedule

Multi-tasking

Education

High School diploma or equivalent

Job description

Chico’s FAS, Inc. is seeking a Sales Associate to support Management in promoting a customer- and product-focused culture, ensuring a great customer experience and profitability. The role covers store operations, including omni-channel service and clienteling, with opportunities across multiple brands.

The position requires a High School diploma or equivalent, 18+ years old, and strong communication and organizational skills. Flexibility for nights, weekends, and holidays is expected.