Fashion Sales Associate: Premium Customer Experience

Michael Kors Retail Inc; Virginia (MN); On-site; USD 30,000 - 42,000; Full time

Job summary

Michael Kors is seeking a motivated retail associate to deliver exceptional service on the sales floor. You will meet sales goals, apply fashion knowledge, and manage post-sale details to ensure customer satisfaction.

As part of Capri Holdings, you will maintain organized stock, assist with inventory, and stay informed on fashion trends while building repeat clientele. Minimum 2 years of retail experience is required.

Qualifications

• Minimum 2 years retail experience.

Responsibilities

• Meet sales goals.
• Utilize elevated levels of sales and service to maximize sales performance.
• Demonstrate an in-depth knowledge of the merchandise.
• After closing a sale, monitor all details including shipping, alterations (if applicable) and special requests to ensure customer satisfaction.
• Comply with all sales related policies and procedures.
• Maintain a keen interest in the fashion industry and market trends.
• Provide the highest level of customer service.
• Build and maintain repeat clientele; utilize client book.
• Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction.
• Keep selling floor and merchandise neat, organized and stocked.
• Assist in the maintenance of all inventory in the stockroom and on the selling floor.
• Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/receiving related paperwork.
• Participate in inventories.
• Comply with all Point-of-Sale policies and procedures.
• Properly execute all relevant register functions.
• Adhere to work schedule, inclusive of time and attendance.
• Participate in all relevant training and development seminars, programs and meetings as directed by store management.

Skills

Retail sales

Job description

Michael Kors is seeking a motivated retail associate to deliver exceptional service on the sales floor. You will meet sales goals, apply fashion knowledge, and manage post-sale details to ensure customer satisfaction.

As part of Capri Holdings, you will maintain organized stock, assist with inventory, and stay informed on fashion trends while building repeat clientele. Minimum 2 years of retail experience is required.