Fashion Sales Associate: Personal Service & Style

White-House-Black-Marke; Burlington (MA); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Medical insurance (optional)

Dental insurance (optional)

Vision insurance (optional)

401(k) plan

Merchandise discounts

Professional development

Community impact

Discounts at sister brands

Job summary

White House Black Market, Burlington Mall, Burlington, MA, is hiring a Sales Associate for a regular/part-time role. You will greet customers, share product knowledge, and provide personalized service to build connections.

The role requires flexibility for nights, weekends, and holidays and involves assisting with merchandising and store upkeep. We offer a customer-centered environment with apparel expertise and opportunities to advance within KnitWell Group brands.

Qualifications

• Passion for fashion and empowering customers.
• Flexible availability including nights, weekends, and holidays.
• Team player with ownership and initiative.
• Ability to learn new processes and tools.
• Strong interpersonal and communication skills.
• Age requirements by state (≥16 in some states; ≥18 in others).

Responsibilities

• Deliver a customer-centered experience reflecting our hospitality.
• Initiate authentic conversations to understand customer needs and provide personalized service.
• Create seamless omnichannel experiences using available tools.
• Educate customers about brand loyalty programs.
• Support store leaders with merchandising, inventory replenishment, and store organization.
• Maintain a visually inspiring store environment reflecting brand standards.
• Collaborate with teammates to maintain a positive work environment.

Skills

Customer service

Interpersonal skills

Team player

Ownership & initiative

Fast learner

Tools

POS register

Job description

White House Black Market, Burlington Mall, Burlington, MA, is hiring a Sales Associate for a regular/part-time role. You will greet customers, share product knowledge, and provide personalized service to build connections.

The role requires flexibility for nights, weekends, and holidays and involves assisting with merchandising and store upkeep. We offer a customer-centered environment with apparel expertise and opportunities to advance within KnitWell Group brands.