Fashion Sales Associate — Customer Experience Pro

Chico's FAS, Inc. paying for Chico's Retail Operations, Inc.; Whitehall (Lehigh County); On-site; USD 26,000 - 36,000; Part time

Benefits offered by this job

Optional medical, dental, and vision

401(k) plan

Merchandise discounts

Professional development and growth

Philanthropic partnerships

Job summary

KnitWell Group operates White House Black Market and other brands, seeking a Sales Associate to deliver exceptional, customer-centered service. You will engage customers, share product knowledge, and guide them through our omnichannel shopping experience.

The role emphasizes flexibility to cover nights, weekends, and holidays, teamwork, and a proactive approach to learning new tools and processes while upholding brand standards.

Qualifications

• Passion for our brand and empowering confidence.
• Flexible availability including nights, weekends, and holidays.
• Team player with ownership and initiative.
• Ability to learn new processes and tools.
• Strong interpersonal and communication skills.
• Must be at least 16 years old in listed states; 18 for others.

Responsibilities

• Deliver a customer-centered experience reflecting hospitality.
• Initiate authentic conversations to understand customer needs and provide personalized service.
• Create a seamless omnichannel experience using available tools.
• Educate customers about brand loyalty programs.
• Assist with merchandising, inventory replenishment, and store organization.
• Maintain a visually inspiring store environment reflecting brand standards.
• Support store leaders with teamwork and collaboration.

Skills

Customer service

Teamwork

Interpersonal skills

Communication skills

Learning mindset

Job description

KnitWell Group operates White House Black Market and other brands, seeking a Sales Associate to deliver exceptional, customer-centered service. You will engage customers, share product knowledge, and guide them through our omnichannel shopping experience.

The role emphasizes flexibility to cover nights, weekends, and holidays, teamwork, and a proactive approach to learning new tools and processes while upholding brand standards.