Fashion Sales Associate: Elevate Customer Experience

Factory Stores H.F.D. No. 55, Inc.; Chula Vista (CA); On-site; USD 48,905,000 - 55,380,000; Full time

Benefits offered by this job

Competitive base pay and bonus

Up to 60% discount on branded products

401(k) plan with company matching

See full benefits list

Job summary

J.Crew Group (JCG) in California is seeking a Sales Associate to embody the brand on the shop floor, helping customers find their look and collaborating with teammates to drive business success.

You will focus on delivering a seamless customer experience with a spirit of collaboration, kindness, and inclusivity, while staying current with fashion trends and supporting store operations, including nights, weekends and holidays.

Qualifications

• Must be 18 years or older.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility and courtesy.
• Innovate and champion new ideas while navigating uncertainty.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product and lift/move up to 40 pounds (18 kg).

Responsibilities

• Provide a seamless and authentic customer experience that is an extension of the brand.
• Drive sales while exceeding selling and service expectations for customers.
• Assist in store tasks and product handling as directed by management.
• Share customer feedback and insights with the management team.

Skills

Customer service

Brand passion

Teamwork

Flexibility

Problem-solving

Scheduling availability

Job description

J.Crew Group (JCG) in California is seeking a Sales Associate to embody the brand on the shop floor, helping customers find their look and collaborating with teammates to drive business success.

You will focus on delivering a seamless customer experience with a spirit of collaboration, kindness, and inclusivity, while staying current with fashion trends and supporting store operations, including nights, weekends and holidays.