Fashion Sales Associate - Elevate Customer Experience

JCrew Stores / Ashe DC Grace Holmes, Inc.; United States; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Up to 60% discount on branded products

401(k) with company matching

Job summary

J.Crew is seeking a Sales Associate to embody its brand through personal style and energy on the sales floor. You will help customers discover looks, collaborate with teammates and managers, and contribute to a welcoming, inclusive shopping experience.

The role emphasizes driving sales, providing authentic service, and supporting store operations while maintaining brand standards and flexibility in scheduling, including nights and weekends.

Qualifications

• Must be at least 18 years old.
• Support brand, customers, and teams.
• Stay up to date with fashion trends.
• Embrace teamwork and courtesy.
• Strong problem‑solving skills.

Responsibilities

• Provide a seamless, authentic customer experience aligned with the brand.
• Drive sales while exceeding selling and service expectations.
• Support store tasks as directed by management.
• Share customer feedback with management.
• Maintain scheduling flexibility, including nights, weekends, and holidays.
• Assist with lifting and moving up to 40 pounds.

Skills

Customer service

Teamwork

Fashion trends

Problem solving

Job description

J.Crew is seeking a Sales Associate to embody its brand through personal style and energy on the sales floor. You will help customers discover looks, collaborate with teammates and managers, and contribute to a welcoming, inclusive shopping experience.

The role emphasizes driving sales, providing authentic service, and supporting store operations while maintaining brand standards and flexibility in scheduling, including nights and weekends.