Fashion Sales Associate — Customer-First & Growth

White House Black Market; Madison (WI); On-site; USD 15,000 - 22,000; Full time

Benefits offered by this job

Optional medical, dental, and vision

401(k) plan

Merchandise discounts

Professional development and careerAdv

Community impact through partnerships

Job summary

White House Black Market in Madison, WI is seeking a Sales Associate to be the welcoming face of a customer-centered environment. You will build genuine connections, share product knowledge, and provide personalized service on the sales floor and across omnichannel touchpoints.

You'll contribute to store performance through teamwork, merchandising support, and a proactive approach to guest experience while maintaining brand standards and a visually inspiring environment.

Qualifications

• Experience delivering high-quality customer service.
• Strong communication and interpersonal skills.
• Comfort with a flexible schedule, including nights, weekends, and holidays.

Responsibilities

• Deliver a customer-centered experience reflecting hospitality.
• Initiate conversations to understand customer needs and provide personalized service.
• Create a seamless omnichannel experience using available tools.
• Educate customers about the benefits of brand loyalty programs.
• Contribute to store performance by maintaining personal and store goals.
• Assist with merchandising, inventory replenishment, and store organization.

Skills

Customer service

Communication skills

Teamwork

Flexible scheduling

Tools

POS system

Inventory replenishment

Job description

White House Black Market in Madison, WI is seeking a Sales Associate to be the welcoming face of a customer-centered environment. You will build genuine connections, share product knowledge, and provide personalized service on the sales floor and across omnichannel touchpoints.

You'll contribute to store performance through teamwork, merchandising support, and a proactive approach to guest experience while maintaining brand standards and a visually inspiring environment.