Fashion Sales Associate: Customer Experience Pro

H&M; Los Angeles (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Staff discount

Paid time off

Retirement plan

Community day

Job summary

H&M in Los Angeles, CA is looking for a Sales Advisor who delivers exceptional customer service, welcomes and guides customers, and actively sells our products. You will use your fashion knowledge to inform shoppers and support garment care, presentation, and a tidy store environment.

Join a collaborative team with opportunities to contribute to omni-channel experiences, loyalty program promotion, and in-store initiatives. The role is hourly with competitive benefits and employee discounts.

Qualifications

• Experience in fashion or retail customer service is preferred.
• Ability to engage customers and promote products effectively.
• Comfort working in a fast-paced, collaborative store environment.

Responsibilities

• Provide excellent customer service and guide customers through the store and omni experiences.
• Engage with customers to understand needs and promote products.
• Promote the Hello Member loyalty app and sustainability initiatives.
• Support with merchandising, stock and store operations to meet sales targets.

Skills

Customer service

Sales experience

Fashion knowledge

Communication skills

Job description

H&M in Los Angeles, CA is looking for a Sales Advisor who delivers exceptional customer service, welcomes and guides customers, and actively sells our products. You will use your fashion knowledge to inform shoppers and support garment care, presentation, and a tidy store environment.

Join a collaborative team with opportunities to contribute to omni-channel experiences, loyalty program promotion, and in-store initiatives. The role is hourly with competitive benefits and employee discounts.