Fashion Sales Advisor - Customer Experience & Trends

H&M; Los Angeles (CA); On-site; USD 22,000 - 31,000; Part time

Benefits offered by this job

Staff discount card

HIP incentive program

Healthcare benefits

Job summary

H&M in Los Angeles is seeking a Sales Advisor to deliver outstanding customer service, welcome and guide shoppers, and apply fashion knowledge to inform product choices. You will actively sell, promote our Hello Member loyalty app, and ensure a tidy store and well-presented merchandise.

You’ll support garment care, replenishment, and in-store operations, collaborating with team members to create an engaging shopping experience while upholding H&M standards and sustainability initiatives.

Qualifications

• Experience in retail fashion or service industries.
• Strong customer service and communication skills.
• Ability to promote products and loyalty programs.

Responsibilities

• Provide exceptional customer service and guide customers through the store experience.
• Promote products and actively sell to meet sales targets.
• Support with garment care, presentation and store housekeeping.
• Engage customers with the Hello Member loyalty app and sustainability initiatives.
• Ensure smooth operations at checkout, fitting rooms, and stock replenishment.

Skills

Customer service

Sales experience

Fashion knowledge

Communication

Collaboration

Tools

Instore Care App

Click & Collect

Smart Store

Job description

H&M in Los Angeles is seeking a Sales Advisor to deliver outstanding customer service, welcome and guide shoppers, and apply fashion knowledge to inform product choices. You will actively sell, promote our Hello Member loyalty app, and ensure a tidy store and well-presented merchandise.

You’ll support garment care, replenishment, and in-store operations, collaborating with team members to create an engaging shopping experience while upholding H&M standards and sustainability initiatives.