Fashion Sales Associate — Customer Experience & Growth

KnitWell Group; Richmond (VA); On-site; USD 18,000 - 22,000; Part time

Benefits offered by this job

Medical/dental/vision insurance

401(k) plan

Merchandise discounts

Professional development

Job summary

WHBM is seeking a Sales Associate in Richmond, VA to welcome customers and provide personalized service in a hospitality-driven environment. You will share product knowledge, engage authentically with shoppers, and support omnichannel experiences using available tools.

Responsibilities include merchandising, inventory replenishment, and maintaining a visually appealing store. Flexible availability (nights/weekends/holidays) and teamwork are essential; benefit options include discounts and

Qualifications

• Customer-focused mindset reflecting hospitality values.
• Ability to communicate clearly with customers and team.
• Willingness to work flexible hours including nights, weekends and holidays.

Responsibilities

• Deliver a customer-centered experience reflecting our hospitality culture.
• Engage customers with authentic conversations to understand needs and provide personalized service.
• Create a seamless omnichannel experience using available tools.
• Educate customers about brand loyalty programs and benefits.
• Support store performance through personal goal accountability.
• Assist with merchandising, inventory replenishment, and store organization.
• Maintain a visually inspiring store environment aligned with brand standards.
• Collaborate with team to foster a positive work environment.

Skills

Customer service

Interpersonal skills

Communication

Teamwork

Learn quickly

Flexibility

Job description

WHBM is seeking a Sales Associate in Richmond, VA to welcome customers and provide personalized service in a hospitality-driven environment. You will share product knowledge, engage authentically with shoppers, and support omnichannel experiences using available tools.

Responsibilities include merchandising, inventory replenishment, and maintaining a visually appealing store. Flexible availability (nights/weekends/holidays) and teamwork are essential; benefit options include discounts and