Fashion Sales Associate — Customer Experience Champion

CBL & Associates Properties, Inc.; Wilmington (NC); Hybride; USD 17 000 - 22 000; Plein temps

Résumé du poste

Soma is seeking a Sales Associate in Wilmington, NC to be the welcoming face of a customer-centered environment that reflects our hospitality culture. You will build genuine connections, share product knowledge, and provide personalized service to every guest.

You will support merchandising, inventory replenishment, and store organization, while maintaining a visually inspiring space that reflects brand standards and fostering teamwork and collaboration.

Qualifications

• Customer-focused approach with strong communication skills.
• Flexible availability including nights, weekends, and holidays.
• Team player with ownership and initiative.
• Ability to quickly learn new processes and tools.

Responsabilités

• Deliver a customer-centered experience reflecting our culture of hospitality.
• Initiate authentic conversations with customers to understand their needs and provide personalized service.
• Create a seamless omnichannel experience by utilizing available tools.
• Educate customers about the benefits of brand loyalty programs.
• Contribute to overall store performance by staying accountable to personal goals.
• Assist store leaders with merchandising, inventory replenishment, and store organization.
• Maintain a visually inspiring store environment that reflects brand standards.
• Contribute to a positive work environment by embracing teamwork and collaboration.

Connaissances

Customer service

Communication

Teamwork

Flexible availability

Learning agility

Description du poste

Soma is seeking a Sales Associate in Wilmington, NC to be the welcoming face of a customer-centered environment that reflects our hospitality culture. You will build genuine connections, share product knowledge, and provide personalized service to every guest.

You will support merchandising, inventory replenishment, and store organization, while maintaining a visually inspiring space that reflects brand standards and fostering teamwork and collaboration.