Fashion Sales Associate — Customer-Centric Experience

KnitWell Group; Indiana; On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical / Dental / Vision insurance

401(k) plan

Merchandise discounts

Professional development

Community partnerships

Job summary

KnitWell Group in Kentwood, MI is seeking a Sales Associate to greet customers and deliver a hospitality-driven shopping experience. You will share product knowledge, engage with shoppers, and build personalized service across in-store and omnichannel touchpoints.

The role requires a passion for fashion, flexible availability including nights and weekends, and the ability to learn new tools, stock duties, and lift up to 50 pounds.

Qualifications

• Passion for our brand, fashion and empowering confidence.
• Flexible availability — including nights, weekends, and holidays.
• Team player mindset with a high level of ownership and initiative.
• Ability to quickly learn new processes and tools.
• Strong interpersonal and communications skills.
• Must be at least 16 years old for certain states and 18 for all others.
• Ability to bend, reach, stretch and lift up to 50 pounds.

Responsibilities

• Deliver a customer-centered experience reflecting our hospitality.
• Initiate authentic conversations to understand customer needs and tailor service.
• Create a seamless omnichannel experience using available tools.
• Educate customers about brand loyalty programs.
• Contribute to store performance by meeting personal goals.
• Assist with merchandising, inventory replenishment, and store organization.
• Maintain a visually inspiring store environment aligned with brand standards.
• Foster a positive work environment through teamwork and collaboration.

Skills

Brand passion

Flexible availability

Team player

Learn new processes

Interpersonal skills

Lift up to 50 lbs

Job description

KnitWell Group in Kentwood, MI is seeking a Sales Associate to greet customers and deliver a hospitality-driven shopping experience. You will share product knowledge, engage with shoppers, and build personalized service across in-store and omnichannel touchpoints.

The role requires a passion for fashion, flexible availability including nights and weekends, and the ability to learn new tools, stock duties, and lift up to 50 pounds.