Fashion Sales Associate – Commission & Styling Expert

Nordstrom, Inc.; Troy (MI); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Medical/Vision, Dental

Retirement

Paid Time Off

Job summary

Nordstrom, Inc. in the United States (Michigan, Troy) seeks a motivated sales professional in Women's Apparel who loves fashion and delivering an exceptional customer experience. You will build lasting relationships, offer style guidance, and contribute to a welcoming store environment.

As part of a high-energy team, you will meet personal sales goals, stay updated on trends, and help customers feel confident in their wardrobe across everyday pieces and special occasions.

Qualifications

• A genuine passion for fashion, styling, and customer experience.
• Strong communication and relationship-building skills with a wide range of customers.
• A team-first mindset, looking for ways to help your teammates and department succeed.
• Comfort with technology and digital selling tools.
• The ability to prioritize and stay organized in a fast-paced, high-volume environment.
• Flexibility to work varied hours based on business needs.

Responsibilities

• Deliver Nordstrom's 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, Follow-up.
• Build and grow a personal customer base through in-store interactions, outreach, and digital tools
• Offer honest, confident style and fit feedback that earns trust and drives loyalty
• Set and achieve personal sales goals, and stay accountable to results
• Keep the department customer-ready, including stocking, re-merchandising, price markdowns, merchandise recovery, and participate in bi-annual inventory count
• Stay current on product knowledge and trends to serve as a trusted style resource
• Show up for your team every shift, communicate openly, contribute to a positive team environment
• Able to commit to a flexible schedule to meet business needs
• Follow Up - Build lasting relationships to drive predictable business by using the 2-2-2 Method, Nordy Club enrollment, and Personal Book

Skills

Fashion passion

Customer experience

Communication

Teamwork

Digital selling tools

Organizational skills

Flexibility

Job description

Nordstrom, Inc. in the United States (Michigan, Troy) seeks a motivated sales professional in Women's Apparel who loves fashion and delivering an exceptional customer experience. You will build lasting relationships, offer style guidance, and contribute to a welcoming store environment.

As part of a high-energy team, you will meet personal sales goals, stay updated on trends, and help customers feel confident in their wardrobe across everyday pieces and special occasions.