Fashion Sales Advisor — Inspire Customers & Trends

H&M; Maple Grove (MN); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Staff discount

HIP incentive program

Job summary

H&M in Maple Grove, MN is seeking a Sales Advisor to deliver exceptional customer service, guide shoppers through fashion choices, and actively sell products. You will engage with customers, promote the Hello Member loyalty app, and support store operations and visual merchandising to create an inviting shopping environment.

Responsibilities include garment care, fitting room and checkout duties, stock replenishment, and maintaining compliant store procedures.

Responsibilities

• Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service
• Willingness to engage and have conversations with customers to provide excellent service
• Guide customers through our fashion trends, stories & products in all areas of the store
• Ability to effectively promote and sell our products to customers
• Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
• Representing yourself and the H&M brand positively during all customer interactions
• Support with commercial or operational actions to reach sales targets with store management team
• Complete full garment cycle from unpacking and refill to steaming and ensure good garment care
• Operate fitting room and checkout areas according to best practice & processes
• Contribute to a clean and tidy sales floor and back of house (including stockrooms)
• Support with garment presentation, execution and maintain attractive merchandise displays, clear trends & stories according to visual & commercial guidelines
• Ensure good stock levels with replenishment routines on sales floor
• Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc
• Support with opening and closing of the store
• Following all H&S guidelines and legal requirements applicable to role and responsibilities

Job description

H&M in Maple Grove, MN is seeking a Sales Advisor to deliver exceptional customer service, guide shoppers through fashion choices, and actively sell products. You will engage with customers, promote the Hello Member loyalty app, and support store operations and visual merchandising to create an inviting shopping environment.

Responsibilities include garment care, fitting room and checkout duties, stock replenishment, and maintaining compliant store procedures.