Fashion Sales Advisor: Elevate Customer Experiences

H&M; New York (NY); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Staff discount

HIP incentive program

Company match retirement plan

Paid time off

Job summary

H&M is seeking a Sales Advisor to deliver excellent customer service, guide customers through the store, and actively sell products while leveraging fashion knowledge. You will support garment care, presentation, and a clean sales floor, working closely with the store team to ensure a great customer experience.

The role emphasizes teamwork, on-the-job training, and participation in onboarding and development opportunities as part of a values-driven environment.

Qualifications

• Passion for fashion and in-store experience.
• Strong customer service skills are essential.
• Ability to engage customers and drive sales.
• Team player with willingness to learn and grow.

Responsibilities

• Provide excellent customer service and guide customers through the store.
• Promote and sell products; actively promote the loyalty app.
• Maintain garment refill, care, and store presentation.
• Operate fitting rooms and checkout per best practices.
• Keep the sales floor and back of house clean and organized.
• Follow health & safety guidelines and store procedures.

Skills

Customer service

Sales experience

Communication

Teamwork

Tools

In-store tech tools

Job description

H&M is seeking a Sales Advisor to deliver excellent customer service, guide customers through the store, and actively sell products while leveraging fashion knowledge. You will support garment care, presentation, and a clean sales floor, working closely with the store team to ensure a great customer experience.

The role emphasizes teamwork, on-the-job training, and participation in onboarding and development opportunities as part of a values-driven environment.