Fashion Retail Sales Associate — Elevate Client Experience

Marc Jacobs; Aurora (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Paid holidays

Vacation time

Sick time

Personal time

Medical insurance

Dental insurance

Vision insurance

401k matching

Employee discounts

PerkSpot access

LVMH brand discounts

Job summary

Marc Jacobs International in Aurora, IL is seeking a Sales Associate at the Chicago Premium Outlet to drive sales and deliver an exceptional client experience through clienteling, styling guidance, and smooth store operations. You will meet or exceed KPIs, maintain guest-ready environment, build client relationships, and collaborate with teammates while flexible weekends/evenings required.

Compensation ranges from $15-$16 per hour, with benefits including paid holidays, vacation, health

Qualifications

• 1+ years in retail or customer-service role.
• Experience generating sales and developing client relationships.
• Excellent written and verbal communication.
• Passion for the Marc Jacobs brand and product offering.
• Ability to work evenings, weekends, and holidays.
• Strong organization and follow-up skills.

Responsibilities

• Achieve or exceed individual and store sales KPIs.
• Keep the store guest ready and welcoming.
• Share styling expertise and product knowledge to drive sales.
• Guide customers through the client journey and foster repeat business.
• Maintain knowledge of Marc Jacobs Universe and brand pillars.
• Capture client data and cultivate relationships.
• Initiate client contact and follow up on sales and inquiries.
• Collaborate with colleagues and management.
• Stay curious and receptive to feedback.
• Keep sales floor and stockroom organized.
• Adhere to company policies.

Skills

Clienteling

Sales experience

Communication skills

Organizational skills

Microsoft Office

POS operation

Time management

Evenings/weekends flexibility

Tools

POS system

Microsoft Office

Job description

Marc Jacobs International in Aurora, IL is seeking a Sales Associate at the Chicago Premium Outlet to drive sales and deliver an exceptional client experience through clienteling, styling guidance, and smooth store operations. You will meet or exceed KPIs, maintain guest-ready environment, build client relationships, and collaborate with teammates while flexible weekends/evenings required.

Compensation ranges from $15-$16 per hour, with benefits including paid holidays, vacation, health