Fashion Retail Sales Associate – Customer Experience

Pacific Sunwear Stores LLC; Idaho Falls (ID); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee discount

401K plan

Employee perks

Job summary

PacSun in Idaho Falls is hiring a part-time Sales Associate to deliver an engaging customer experience and support sales and store operations. The role emphasizes fashion passion, teamwork, and strong communication while maintaining store standards and policies.

The position requires flexible hours (20–40 per week), a focus on customer service, and proficiency with basic math and computer skills. PacSun offers associate benefits and a generous employee discount.

Qualifications

• Passion for product, brands, fashion and trends.
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• Effective written, verbal and presentation skills.
• Strong communications skills.
• Proficient in math and possesses strong computer skills.
• Immediate 100% vested 401K contributions and employer match.

Responsibilities

• Delivers an engaging, positive and authentic customer experience with all customers.
• Focuses on full-price selling while maintaining awareness of product value and promotions.
• Handles customer situations in compliance with policy and procedures, attempts to 'solve for yes' and partners with the leadership when dealing with escalated issues.
• Completes all assigned tasks in a timely and efficient manner.
• Executes all visual directives and maintains visual standards set by the company and as directed by the management team.
• Supports high standards of organization and cleanliness, promoting safe working and shopping environment to maximize the customer experience.
• Upholds and complies with all company policies as outlined in the Policy and Procedure Manual, Code of Business Conduct, Employee Policy Guide and the Safety Program.
• Complies with all Loss Prevention policies, and communicates violations directly to the leadership team or via the Silent Witness Hotline.
• Shares feedback from customers with the leadership team to improve the overall customer experience.

Skills

Customer service

Sales

Communication

Teamwork

Math skills

Education

High School Diploma or equivalent

Tools

POS system

Job description

PacSun in Idaho Falls is hiring a part-time Sales Associate to deliver an engaging customer experience and support sales and store operations. The role emphasizes fashion passion, teamwork, and strong communication while maintaining store standards and policies.

The position requires flexible hours (20–40 per week), a focus on customer service, and proficiency with basic math and computer skills. PacSun offers associate benefits and a generous employee discount.