Fashion Retail Leader: Customer Experience & Growth

CAbi, LLC; Napa (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Competitive medical, dental, andvision

401(k) company match

Paid time off and holidays

Clothing perks

Flexible spending account options

Job summary

cabi, LLC is a women’s retail clothing company seeking an Assistant Store Manager to partner with the Store Manager in Napa, CA, overseeing daily store operations, driving sales, and delivering an exceptional customer experience.

The role focuses on developing store teams, supporting operational excellence, and contributing to meeting sales goals. Pay is $20–$23 per hour; strong emphasis on clienteling and marketing support within a fast-paced environment.

Qualifications

• Previous experience as a retail supervisor, Assistant Store Manager, or similar leadership role.
• Strong customer service, communication, and interpersonal skills.
• Experience coaching, training, and developing employees.
• Ability to analyze sales data and KPI performance.
• Proficiency with POS systems and Microsoft Office programs, including Excel, Outlook, and Word.
• Strong organizational, multitasking, and problem-solving abilities.

Responsibilities

• Support and uphold cabi’s core values and brand standards.
• Deliver an exceptional customer experience through personalized sales and client engagement.
• Assist in tracking daily, weekly, and monthly KPIs and sales goals.
• Support the development and execution of action plans to meet or exceed store performance goals.
• Build customer relationships through active clienteling and engagement programs.
• Assist with creating and executing marketing campaigns and outreach initiatives.
• Support recruiting, hiring, onboarding, training, and development of store employees.
• Promote a positive, professional, and team-oriented work environment.
• Assist with merchandising and visual presentation according to company standards.
• Maintain a strong presence on the sales floor while supporting team development and customer service.
• Assist with inventory management, shipment processing, and stock organization.
• Help maintain store records, banking, petty cash, and operational procedures.
• Ensure store cleanliness, maintenance, and operational standards are consistently met.
• Communicate effectively with management, team members, and company partners.
• Maintain reliable attendance and flexibility to work nights, weekends, and holidays as needed.

Skills

Retail leadership

Customer service

Communication

Coaching & training

Sales data analysis

POS systems & MS Office

Organization & multitasking

Education

Associate degree preferred

Tools

POS systems

Excel

Outlook

Word

Job description

cabi, LLC is a women’s retail clothing company seeking an Assistant Store Manager to partner with the Store Manager in Napa, CA, overseeing daily store operations, driving sales, and delivering an exceptional customer experience.

The role focuses on developing store teams, supporting operational excellence, and contributing to meeting sales goals. Pay is $20–$23 per hour; strong emphasis on clienteling and marketing support within a fast-paced environment.