Fashion Retail Assistant Manager - Lead Sales & Ops

Abercrombie & Fitch Co.; San Jose (CA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Merchandise Discount

Medical, Dental and Vision Insurance

Life and Disability Insurance

401(K) Savings Plan with Company Match

Training and Career Development

Job summary

Abercrombie & Fitch Co. is hiring an Assistant Manager for the Hollister brand at the Eastridge Center in San Jose, CA. The role combines strategy, operations, and people leadership in a fast-paced retail setting.

You will oversee opening/closing, staffing, and payroll, while coaching staff, driving sales, and ensuring excellent customer experiences. This is an on-site role with opportunities for growth within the organization.

Qualifications

• Bachelor’s degree OR one year of supervisory experience in a customer-facing role.
• Strong customer focus and service orientation.
• Excellent communication and interpersonal skills.

Responsibilities

• Perform opening and closing routines to ensure smooth store operations.
• Supervise salesfloor and stockroom to provide excellent customer service and seamless operations.
• Conduct staffing, scheduling, and payroll-related activities.
• Train and develop non-management staff to grow within the brand.
• Demonstrate product knowledge and brand awareness to drive sales.
• Build and maintain visual displays aligned with brand standards.
• Analyze reporting to inform store decisions and performance.
• Protect store assets and perform inventory control measures.
• Operate Point of Sale systems and process Omni Channel orders.
• Represent Abercrombie & Fitch Co. and embody company culture and values.

Skills

Customer focus

Communication

Team leadership

Interpersonal skills

Initiative

Education

Bachelor’s degree

Supervisory experience (1 year)

Tools

POS systems

Job description

Abercrombie & Fitch Co. is hiring an Assistant Manager for the Hollister brand at the Eastridge Center in San Jose, CA. The role combines strategy, operations, and people leadership in a fast-paced retail setting.

You will oversee opening/closing, staffing, and payroll, while coaching staff, driving sales, and ensuring excellent customer experiences. This is an on-site role with opportunities for growth within the organization.