Fashion-Forward Sales & Customer Experience Associate

Torrid; Braintree (MA); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount 50%

401K with Company match

Employee Stock Purchase Program (ESPP)

Tuition reimbursement

Job summary

Torrid is hiring a Sales Associate in the United States. You will deliver a welcoming shopping experience and drive sales through product knowledge and promotions, while maintaining visual standards on the floor.

The role requires flexibility to work holidays, nights, and weekends as needed, with emphasis on helping customers feel comfortable and confident. We value customer service experience, fashion awareness, and the ability to multitask in a fast-paced setting.

Qualifications

• Previous sales or customer service experience is a plus.
• Ability to multitask in a fast paced environment while creating an amazing customer experience.
• Be fashion focused and stay on top of current trends.

Responsibilities

• Provide an amazing shopping experience that will encourage positive customer connections and loyalty.
• Perform register functions while using your sales, promotion and product knowledge to drive add-on sales.
• Ability to work a flexible schedule inclusive of holidays, nights and weekends.
• Cover the sales floor and help ensure all visual standards are met.
• Assist in the organization of the stockroom and maintain a clean, inviting store environment.

Skills

Customer service

Multitasking

Fashion awareness

Job description

Torrid is hiring a Sales Associate in the United States. You will deliver a welcoming shopping experience and drive sales through product knowledge and promotions, while maintaining visual standards on the floor.

The role requires flexibility to work holidays, nights, and weekends as needed, with emphasis on helping customers feel comfortable and confident. We value customer service experience, fashion awareness, and the ability to multitask in a fast-paced setting.