Fashion-Forward Sales Associate: Customer Experience

Madewell Stores Madewell, Inc.; Raleigh (NC); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Competitive pay & bonuses

Discounts on brand products

401(k) with company match

Job summary

Madewell Raleigh is seeking a Sales Associate to embody the brand with personal style and passion, bringing welcoming energy to the sales floor while helping customers discover their look and collaborating with teammates to drive business success.

You will create a seamless customer experience rooted in kindness and inclusivity, working with managers to support brand values and deliver exceptional service on the floor and in-store operations.

Qualifications

• Must be at least 18 years old.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

Responsibilities

• Provide a seamless and authentic customer experience that is an extension of the brand.
• Drive sales while exceeding selling and service expectations for our customers.
• Assist in operational and product driven store tasks assigned by the management team while acting in a manner that aligns with our brand values.
• Share customer feedback and insights with the management team.

Skills

Customer service

Teamwork

Flexibility

Problem solving

Job description

Madewell Raleigh is seeking a Sales Associate to embody the brand with personal style and passion, bringing welcoming energy to the sales floor while helping customers discover their look and collaborating with teammates to drive business success.

You will create a seamless customer experience rooted in kindness and inclusivity, working with managers to support brand values and deliver exceptional service on the floor and in-store operations.