Fashion-Forward Sales Associate — Customer Experience

Madewell; Arbor (CA); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Competitive base pay

Bonus programs

60% discount on branded product

Discounts on entertainment, travel,

401(k) plan with company matching

Job summary

Madewell is seeking a Sales Associate to embody the brand on the sales floor, helping customers discover their look and collaborating with teammates to drive business success. You will create a welcoming, stylish experience that reflects Madewell’s identity across interactions.

You’ll support store operations, stay current with fashion trends, and contribute to a culture of inclusivity and teamwork while delivering exceptional customer service.

Qualifications

• Must be at least 18 years old.
• Demonstrated passion for fashion and brand.
• Ability to stay current with fashion trends.
• Able to work nights, weekends, and holidays.
• Comfortably lift up to 40 pounds.

Responsibilities

• Provide a seamless and authentic customer experience that is an extension of the brand.
• Drive sales while exceeding selling and service expectations for our customers.
• Assist in operational and product driven store tasks assigned by the management team while acting in a manner that aligns with our brand values.
• Share customer feedback and insights with the management team.

Skills

Customer service

Sales experience

Teamwork

Flexibility

Problem-solving

Job description

Madewell is seeking a Sales Associate to embody the brand on the sales floor, helping customers discover their look and collaborating with teammates to drive business success. You will create a welcoming, stylish experience that reflects Madewell’s identity across interactions.

You’ll support store operations, stay current with fashion trends, and contribute to a culture of inclusivity and teamwork while delivering exceptional customer service.