Fashion Customer Specialist - Omnichannel & Style

Knitwell Group; Normal (IL); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Optional medical, dental, and vision

401(k) plan

Merchandise discounts

Professional development

Community impact through partnerships

Job summary

Knitwell Group in Normal, IL is seeking a Sales Associate to be the welcoming face in a customer-centered environment at Store 3575-The Shops at College Hills-WHBM-Normal, IL 61761. You will share product knowledge and provide personalized service to create a seamless omnichannel experience.

You will help educate customers about loyalty programs, support merchandising, and maintain an engaging store atmosphere. Flexibility for nights, weekends, and holidays is required.

Qualifications

• Customer-focused sales experience
• Strong interpersonal and communications skills
• Ability to operate register and lift up to 50 pounds

Responsibilities

• Deliver a customer-centered experience that reflects our culture of hospitality.
• Initiate authentic conversations with customers to understand their needs and provide personalized service.
• Create a seamless omnichannel experience by utilizing available tools.
• Educate customers about the benefits of brand loyalty programs.
• Contribute to overall store performance by staying accountable to personal goals.
• Assist store leaders with merchandising, inventory replenishment, and store organization.
• Maintain a visually inspiring store environment that reflects brand standards.
• Contribute to a positive work environment by embracing teamwork and collaboration.

Skills

Customer service

Communication

Team player

Flexible schedule

POS system

Tools

POS system

Job description

Knitwell Group in Normal, IL is seeking a Sales Associate to be the welcoming face in a customer-centered environment at Store 3575-The Shops at College Hills-WHBM-Normal, IL 61761. You will share product knowledge and provide personalized service to create a seamless omnichannel experience.

You will help educate customers about loyalty programs, support merchandising, and maintain an engaging store atmosphere. Flexibility for nights, weekends, and holidays is required.