Fashion Sales Associate — Customer-Centric Style Expert

White House Black Market; Normal (IL); On-site; USD 20,664,000 - 26,174,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Merchandise discounts

Job summary

White House Black Market is seeking a Sales Associate in Normal, IL to greet customers, share product knowledge, and deliver personalized service. You’ll support store teammates, assist with merchandising, and help maintain a visually engaging shopping environment.

Flexible availability including nights, weekends, and holidays is expected. You will operate the register and contribute to overall store performance while upholding our hospitality-driven culture.

Qualifications

• Customer-centric service mindset reflecting hospitality.
• Ability to learn new processes and tools quickly.
• Strong interpersonal and communications skills.

Responsibilities

• Deliver a customer-centered experience reflecting our hospitality culture.
• Initiate authentic conversations to understand customer needs and provide personalized service.
• Create a seamless omnichannel experience using available tools.
• Educate customers about brand loyalty programs.
• Assist with merchandising, inventory replenishment, and store organization.
• Maintain a visually inspiring store environment reflecting brand standards.
• Contribute to a positive, collaborative work environment.

Skills

Customer service

Communication

Teamwork

Learning agility

Flexible availability

Ownership

POS familiarity

Tools

POS system

Inventory management

Job description

White House Black Market is seeking a Sales Associate in Normal, IL to greet customers, share product knowledge, and deliver personalized service. You’ll support store teammates, assist with merchandising, and help maintain a visually engaging shopping environment.

Flexible availability including nights, weekends, and holidays is expected. You will operate the register and contribute to overall store performance while upholding our hospitality-driven culture.