Fashion Customer Experience Specialist

KnitWell Group; Wauwatosa (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance (optional)

Dental insurance (optional)

Vision insurance (optional)

401(k) plan

Merchandise discounts

Job summary

White House Black Market (WHBM) is seeking a Sales Associate for Store 3280-Mayfair Mall-WHBM-Wauwatosa, WI. You will welcome customers, share product knowledge, and provide personalized service in a customer-centered environment.

You’ll collaborate with the team on merchandising, inventory, and store organization, while delivering an omnichannel experience and promoting brand loyalty programs. Flexibility for nights, weekends, and holidays is expected.

Qualifications

• Must be flexible with schedule including nights, weekends, and holidays.
• Must be at least 16 years old in certain states and 18 in others.
• Able to bend, reach, and lift up to 50 pounds.

Responsibilities

• Deliver a customer-centered experience reflecting hospitality.
• Initiate authentic conversations to understand needs and provide service.
• Create seamless omnichannel experiences using available tools.
• Educate customers about loyalty programs and brand benefits.
• Contribute to store performance by meeting personal goals.
• Assist with merchandising, inventory replenishment, and store organization.
• Maintain a visually inspiring store environment reflecting brand standards.
• Support teamwork and collaboration across the store.

Skills

Customer service

Communication

Team player

Flexibility

Learning new tools

Job description

White House Black Market (WHBM) is seeking a Sales Associate for Store 3280-Mayfair Mall-WHBM-Wauwatosa, WI. You will welcome customers, share product knowledge, and provide personalized service in a customer-centered environment.

You’ll collaborate with the team on merchandising, inventory, and store organization, while delivering an omnichannel experience and promoting brand loyalty programs. Flexibility for nights, weekends, and holidays is expected.