Fashion & Customer Experience Concierge

Brobston Group; Skokie (IL); On-site; USD 28,000 - 38,000; Full time

Job summary

Brobston Group in Skokie, IL is seeking a retail associate to guide customers and deliver a welcoming, personalized shopping experience in-store and online.

You will share fashion knowledge, offer product recommendations, and promote loyalty programs while helping customers throughout their shopping journey. This role supports merchandise upkeep, store operations, and positive guest interactions.

Flexible schedule including days, evenings, weekends and holidays is required to meet store needs.

Qualifications

• High school diploma or equivalent.
• Ability to read and interpret instructional documents.
• Availability to work a flexible retail schedule, including days, evenings, weekends, and holidays.
• Ability to stand and walk for extended periods, use computers and register equipment, and frequently lift or move up to 25 pounds.

Responsibilities

• Create a seamless and enjoyable in-store and online customer experience.
• Build and cultivate customer relationships and drive sales using technology.
• Share the benefits of loyalty programs and support customers throughout their shopping experience.
• Maintain merchandise standards, sales floor and fitting room upkeep, and store fulfillment operations.

Education

High school diploma or equivalent

Job description

Brobston Group in Skokie, IL is seeking a retail associate to guide customers and deliver a welcoming, personalized shopping experience in-store and online.

You will share fashion knowledge, offer product recommendations, and promote loyalty programs while helping customers throughout their shopping journey. This role supports merchandise upkeep, store operations, and positive guest interactions.

Flexible schedule including days, evenings, weekends and holidays is required to meet store needs.