Fashion & Customer Experience Associate

knitwellgroup; Pleasanton (CA); On-site; CAD 33,000 - 41,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Merchandise discounts

Professional development

Job summary

knitwellgroup is seeking a Sales Associate for Store 0176-Stoneridge Shopping Center in Pleasanton, CA. The role emphasizes delivering a customer-centered experience, building authentic connections, and providing personalized service across in-store and omnichannel channels.

Ideal candidates are passionate about fashion, flexible to work nights, weekends and holidays, and ready to learn. You’ll support merchandising, inventory, and store organization while contributing to a positive team

Qualifications

• Experience delivering friendly, customer-centric service.
• Strong verbal and interpersonal communication skills.
• Able to work in a team and take initiative.
• Comfort with learning new tools and processes.
• Willingness to work nights, weekends and holidays if needed.

Responsibilities

• Deliver a customer-centered experience reflecting our hospitality culture.
• Initiate authentic conversations to understand customer needs and provide personalized service.
• Create a seamless omnichannel experience using available tools.
• Educate customers about brand loyalty programs and benefits.
• Contribute to store performance by meeting personal goals and maintaining standards.
• Assist with merchandising, inventory replenishment, and store organization.
• Keep the store visually inspiring and aligned with brand guidelines.
• Support teamwork and collaboration to foster a positive work environment.

Skills

Customer service

Communication

Team player

Flexibility

Learn quickly

Job description

knitwellgroup is seeking a Sales Associate for Store 0176-Stoneridge Shopping Center in Pleasanton, CA. The role emphasizes delivering a customer-centered experience, building authentic connections, and providing personalized service across in-store and omnichannel channels.

Ideal candidates are passionate about fashion, flexible to work nights, weekends and holidays, and ready to learn. You’ll support merchandising, inventory, and store organization while contributing to a positive team