Fashion & Customer Experience Associate

L01 Lane Bryant Brands Opco LLC; Capitol Heights (MD); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

Lane Bryant Brands Opco LLC in Capitol Heights, MD is seeking a Lane Bryant Associate to create a hospitable store environment through customer engagement that helps achieve company goals.

You will identify customer needs, showcase current products and fashion trends, and build trust while using mobile technology to engage shoppers. The role supports store operations, prioritizes tasks, and ensures safety and compliance with company policies.

Qualifications

• Strong sales or hospitality experience preferred with demonstrated ability to meet or exceed performance standards.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Proficient and confident utilizing mobile technology (e.g. Registers and iPad) to engage with customers.
• Adjust or move store fixtures including but not limited to garment racks, mannequins, shipment boxes or merchandise weighing up to 25 pounds in all directions on a frequent basis; may need to adjust or move objects or merchandise weighing as much as 50 pounds in all directions on occasion and with assistance as available.
• Retrieve merchandise displayed or stored above shoulder level on a frequent basis, which may include climbing up to a 12-foot ladder; may need to replace overhead lightbulbs, signs, etc. on an occasional basis using up to a 12-foot ladder.

Responsibilities

• Sales and Service: Identifies customer needs & wants with curiosity and confidence through intentional conversation.
• Sales and Service: Uses company resources to reinforce the brand experience and facilitate/build strong, enduring relationships.
• Sales and Service: Shares and represents current products, fit and fashion trends with customers to appropriately wardrobe, inspire and build trust.
• Operations: Supports areas of operational energy as needed.
• Operations: Plans and prioritizes tasks and responsibilities to meet the needs of the customer and business.
• Operations: Protects company assets and maintains a safe work environment.
• Operations: Follows all company policies and procedures as well as local, state, and federal employment laws.

Skills

Customer engagement

Sales experience

Mobile technology

Flexible schedule

Communication skills

Job description

Lane Bryant Brands Opco LLC in Capitol Heights, MD is seeking a Lane Bryant Associate to create a hospitable store environment through customer engagement that helps achieve company goals.

You will identify customer needs, showcase current products and fashion trends, and build trust while using mobile technology to engage shoppers. The role supports store operations, prioritizes tasks, and ensures safety and compliance with company policies.